RITx Professional Certificate in Communication Skills

Take your communication skills to the next level.

Pursue the Program

What you will learn


How to craft messages and narratives that will resonate with your target audience to create your desired outcome.


How to use the latest tools and skills to prepare and deliver memorable presentations.


How to use impactful images to enhance your presentation, communication, and messaging to impress your audience.

Program Overview

Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to.

Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories.

The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking.

In this program, you will learn about:

  • The elements of effective stories and communication strategies, plus how to use them in the workplace.
  • How to use active listening and understand various communication styles to build rapport.
  • How to tailor your messaging to a defined target audience.
  • How to apply essential elements of the speech communication process.
  • How to craft a clear and impactful speech.
  • How to utilize best practices for presenting quantitative data using images.
  • How to incorporate elements of visual design with effective presentation skills.
Several calendar pages.

Time to completion

2 months
4-6 hours per week

Job Outlook

Communication is the #1 requisite skill sought after by employers, and writing and presentation skills are in the top 10.

Burning Glass

Oral and written communication and presentation skills are among the top 5 sought after skills by employers looking for management roles.

GMAC Recruiters

Writing and communication skills are scarce, and in demand across nearly every occupation, even in technical fields.

Burning Glass

Corporate Endorsement

“To remain competitive in today’s environment, it’s no longer enough to build your organization with specialized, highly skilled professionals. To be considered high-performing, those people must also be well-rounded: great at building productive relationships, excellent internal and external customer service providers, critical thinkers, strategic planners, and—above all—expert communicators. This new paradigm has created a skill gap in the workplace. The Communication Skills Professional Certificate program provides the tools to fill this gap and help professionals take their skills—and their career—to the next level.”

Mark F. Buckley
V.P. Environmental Affairs
Staples

Courses

Learn how to craft messages and narratives that will resonate with your target audience to create your desired outcome. 

Stories, or narratives, in the workplace may take the form of email communications, proposals, briefs, project or product kickoffs, and presentations. In this course, part of the Communication Skills Professional Certificate program, you’ll learn about the structure of a narrative and how it varies depending upon the situation, the medium used, and the audience.

Enroll in the Storytelling in the Workplace course on edX

See more details about this Storytelling in the Workplace course on edx.org, including pricing, prerequisites, and more.

Build confidence as a speaker by learning how to use essential tools and skills to prepare and deliver memorable presentations.

This course is designed to equip you with knowledge of the principles necessary for formal public speaking with an emphasis on organization, evidence, language use, strategy, delivery, ethics, and effective use of media aids.

Enroll in the Public Speaking course on edX

See more details about this Public Speaking course on edx.org, including pricing, prerequisites, and more.

Learn how impactful images can enhance your presentation, communication, and messaging to impress your audience. 

This course is an introduction to key principles, best practices, and ethics of visual communication for professionals who are not designers by trade. 

Enroll in the Visual Presentation course on edX

See more details about this Visual Presentation course on edx.org, including pricing, prerequisites, and more.

Frequently Asked Questions

The edX Help Center is an excellent resource which will likely have the answer to your question. If not, you may email info@edx.org with your question.

If the edX offering is self-paced, you can begin any time during the open enrollment period. If the course is instructor-paced, you may begin when the course starts. Visit the program of interest to enroll and learn more.

Enrollment into programs or offerings and payment are processed on edx.org. Visit the program of interest to enroll and learn more.

Verified learners have the ability to receive a certificate to validate their successful completion of the edX course. Verified learners also are the only learners who will have the ability to participate in graded assessments.

During an active self-paced offering, all of the course content will be available to the learner upon enrollment. You can complete the course on your own schedule within the designated course start and end dates without any other date restrictions.

Instructor-paced offerings begin at a set date and content is released to all learners on a weekly basis. These offerings may include weekly deadlines for assignments or quizzes.

Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.