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Hospitality Management minor

Karthikeyan Namasivayam, Minor Adviser

Anne Zachmeyer, Minor Adviser
(585) 475-5062,

Hospitality industries and related entrepreneurial businesses include those in lodging, resorts, food, entertainment, events and conventions, and tourism. The hospitality management minor provides an opportunity to learn about service–oriented businesses that are a significant portion of the economies of many countries.

Notes about this minor:

  • This minor is closed to students majoring in hospitality and tourism management.
  • Posting of the minor on the student's academic transcript requires a minimum GPA of 2.0 in the minor.
Required Courses
HSPT-125 Hospitality and Tourism Management Fundamentals
HSPT-131 Lodging Operations Management
HSPT-223 Food and Beverage Management
HSPT-336 Risk Assessment and HTM Law
Choose one of the following:
   HSPT-284  HTM Marketing, Sales, and Public Relations
   HSPT-350 Event and Project Management
   HSPT-384 Strategic Financial Analysis

Effective fall 2013, RIT converted its academic calendar from quarters to semesters.
View this minor's information from the retired quarter calendar

Quarter Curriculum - For Reference Only

Effective fall 2013, RIT converted its academic calendar from quarters to semesters. The following content has been made available as reference only. Currently matriculated students who began their academic programs in quarters should consult their academic adviser for guidance and course selection.

Legacy Quarter Text: 

Delivering exceptional customer service experience is an important strategic component of all business enterprises in the U.S. and global economies. Managing customer services includes knowing your customers and their preferences (customer relations management databases); identifying quality service standards; using technologies to deliver timely, customized service experiences; monitoring service quality; identifying gaps in service; and leading employees to meet and exceed customer expectations. A minor in service management will give students a solid background in these principles.

Required Courses:
0619-322 Service Management in a Global Economy
0619-320 Global Standards in the Service Industry
0619-410 Assessing Service Quality
0619-426 Technology in Service Systems
0619-470 Leadership in Service Cultures