Team collaborating around a desk
Service Design and Implementation

Internally driven service businesses have been the norm for many years, at best, customer-compelled companies understand the value of co-creation and customer centricity. This course implements the use of selected design theories and processes to construct a customer co-created service system/process. This future-oriented approach will be valuable to the learners as they seek future employment opportunities.

This course is not being offered at this time. Please contact the concierge to find out more information.