Team collaborating around a desk
Service Design and Implementation

Internally driven service businesses have been the norm for many years, at best, customer-compelled companies understand the value of co-creation and customer centricity. This course implements the use of selected design theories and processes to construct a customer co-created service system/process. This future-oriented approach will be valuable to the learners as they seek future employment opportunities.

This course is not currently scheduled. Please contact the concierge to learn more.