Critical Thinking & Problem-Solving
Instructor Andrea Hickerson
Offering Number SKILLS103x
Mar 06, 2018
Starts
3 weeks
Length
0 Credits
RITx

In today’s business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee’s—and their organization’s—success. The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

This offering, part of the Soft Skills Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

You will learn:

  • How to perform strategic analysis and assessment
  • How to perceive and assess a critical need and design a tailored solution
  • How to identify key stakeholders and ensure their needs are met
  • How to employ adaptive problem-solving
  • How to work through obstacles collaboratively
  • How to analyze failure to improve future performance

This offering may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion.