Alex Jones was hired as a Real Time Captionist for the Department of Access Services just one month before the pandemic closed RIT down. His start date was not until April 2020. There was a lot of concern that the pandemic would impact his job offer since many companies were starting to lay off and furlough employees. Fortunately, captionist training is done at home. The entire captioning department began working from home full-time in March, so the job offer was not affected. However, the job itself was definitely impacted.
Shana Chaffer has worked in the NTID Admissions Office for almost 10 years as a Staff Assistant/Senior Staff Assistant. During the COVID shutdown period, Shana came to campus each week to pick up mail from multiple campus locations. Meanwhile she continued to help run the office remotely and to support admissions counselors, process admits, and send out admission packets.