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Urgent Care Services

Urgent Care Services: When you need us most 

Urgent Care appointments are available on a walk-in basis and are different from a regular therapy appointment. Urgent Care appointments last typically no more than 20-30 minutes. The goal is to assess immediate needs and concerns (e.g. something that needs attention today, immediate safety of self or other) and work together to identify next steps, if needed. Urgent Care appointments may identify some skills to help a student right now, engage you in some clinical problem-solving, support you in developing a safety plan for you/others, and/or identify another department or resource on or off campus that may better serve the identified needs. Some examples of concerns appropriate for Urgent Care appointments include safety concerns (e.g., suicide, violence risk), hearing voices, recent discharge from a psychiatric hospital, among others. Students who present with non-urgent concerns will be encouraged to schedule an initial appointment for short-term or single session therapy.

For urgent mental health concerns during business hours:
Monday-Friday
8:30 a.m.-4:30 p.m.
Call 585-475-2261 

For urgent matters that cannot wait for business hours: 
Call 1-855-436-1245 to speak with a mental health provider or call Public Safety at 585-475-3333