Disability Services Office Update (Coronavirus):

To protect the safety of our staff, students, and faculty, the Disability Services Office staff are working remotely and will not be in the office until further notice. We will be available virtually each weekday between 8 a.m.-4:30 p.m. Please contact the office at dso@rit.edu or reach out directly to a member of our staff.

For more information regarding critical accessibility considerations for students and faculty in the transition to alternative modes of course delivery, visit our COVID-19 and Accessibility FAQs.

RIT’s Coronavirus information website.

What is the process for requesting accommodations?

Students with a diagnosed disability who require accommodations in order to fully access the RIT experience (e.g., academics, housing, dining) should submit a request form and documentation of their disability.  DSO staff will review the request and contact the student via email about next steps.

How should I submit documentation of my disability?

You can bring paperwork to our office in SAU 1150 or send it in any one of the following formats:

  • Fax number:  585-475-2215
  • Email:  dso@rit.edu
  • US mail:
    Rochester Institute of Technology
    Disability Services Office
    Student Alumni Union, Room 1150
    28 Lomb Memorial Drive
    Rochester, New York  14623

What type of documentation do you need?

It depends on the diagnosis. This is often a psycho-educational evaluation; it might be a letter from a medical doctor or licensed therapist or a neuropsycho-educational evaluation.  The documentation should be recent and it should state your diagnosis and provide information about how this diagnosis affects your current level of functioning. See our Documentation Guidelines for more information and/or call us at 585-475-6988.

How do I request housing modifications?

Students with a disability who require housing accommodations should submit a request form and documentation of their disability. DSO staff will review the request and contact the student via email.  Housing requests should be completed by May 1 for fall semester; or by December 1 for spring semester. Students may request accommodations at any point during their education, but it is important to note that housing accommodations for requests received after these dates are subject to availability.

I have some dietary restrictions. What can I do?

Students who require dietary accommodations (which may include a specialized food plan, instructor awareness of serious allergies, and/or discussion with an RIT nutritionist) should submit a request form and documentation of their disability.  DSO staff will review the request and contact the student via email.

Does RIT permit service animal or assistance animals on campus?

If you feel you require the use of a service dog or assistance animal, please submit a request and documentation.

For some types of animals, we will also need certification of a rabies vaccination.

COVID-19 Update: I scheduled a test in the DSO test center, but now RIT is only offering online classes and online tests. What should I do?

March 13, 2020:  RIT has moved to alternate modes of course delivery in response to COVID-19. As such, the the DSO Test Center is closed.  We will not be proctoring tests until in person-classes resume. Any tests that had been scheduled for March 16 through the end of the term are CANCELED at this time.  If RIT classes return to an in-person format, then the DSO Test Center will re-open at that time.  For more information about accommodations in the context of RIT's response to COVID-19, visit this page.

The automatic button for an accessible door doesn't work. Who can fix this?

Please notify Facilities Management Services (FMS)  by filling out a Work Order: https://www.rit.edu/fa/facilities/work-orders.  If you are unsure how to submit this form, please call FMS directly at  585-475-6771 and let them know the building name and exact location of the door so that a work order can be created.

I am an instructor whose student is taking a test at the test center. How can I notify them about corrections during the test?

Please call the test center at 585-475-5358; text us at 585-250-1150; or send an email to dsotest@rit.edu.