Hours of Operation Academic Year (Classes in Session)
Monday - Thursday:
8 a.m. - 5 p.m. (in person, via phone, email, and chat)
5 p.m. - 8 p.m. (phone, email, and chat only)
Friday: 8 a.m. - 5 p.m. (in person, via phone, email, and chat)
Sunday: Noon - 5 p.m. (phone, email, and chat only)
Classes not in Session
Monday-Friday, 8:30 a.m. - 4:30 p.m.
The service desk is closed when the university is closed.
Additional myCourses 24/7 Support
Please refer to myCourses After-hours Only Support below following the Technology Support Chat.
Technology Support Chat
Enter your question below. A staff member will respond as soon as one is available. Please be patient for a reply.
myCourses After-Hours Only Support
Please contact Academic Technology Support first, during regular business hours.
After-hours myCourses support is available directly through the vendor, D2L (the vendor refers to myCourses as "Brightspace"). They will not be able to assist with any other products used at RIT, or with any RIT-specific features related to myCourses.