Being an informed global citizen requires an understanding of the global business environment. Organizations critical to the development of the global business environment include for-profit businesses, non-profits, governmental, non-governmental, and supranational agencies. This course introduces students to the interdependent relationships between organizations and the global business environment. A holistic approach is used to examine the diverse economic, political, legal, cultural, and financial systems that influence both organizations and the global business environment.

This course focuses on the introduction and use of leading-edge systems thinking and modelling tools that are necessary to diagnose and solve complex business and social problems. Students will learn how to implement a flexible and powerful approach to structuring managerial problems and visualizing the interconnectedness of business, social and environmental systems. The development of skills to conceptualize and build simulation models of an enterprise, enabling the exploration of the dynamic consequences of different strategy/policy decisions and the identification of key leverage points in the system, is a central goal of this course. Systems thinking in business and public policy as it pertains to firm growth and stagnation, competitive strategy, capability development and human resource policies, environmental sustainability, and the boom and bust dynamics of start-up businesses will be explored. Successful Industrial applications of applied systems thinking and business dynamics will be reviewed.

Special topics are experimental courses announced as offered. Variable credit.

This course introduces the concepts, principles, and practices necessary to lead into the future and avoid organizational mis-steps by taking an action-oriented approach to planning, implementing, evaluating, and revising competitive strategy in service firms. The course will address basic concepts and principles of strategic foresight , the process of developing foresight and implementing strategy in organizations, development of robust, future-oriented strategies using learning scenarios, strategy mapping, and tools for strategy evaluation such as performance metrics, scorecards and dashboards.