Mental Health Resources

A university experience includes many transitions that can be both exciting and life-changing. They can also be stressful and confusing!

It is common to feel this way, and it is important for students to remember that they are not alone with these emotions during their university years.

If help is needed, it is important to know that all RIT Dubai students have access to sessions with the Student Counselor. This professional offers both individual and group counseling to assist students in promoting their mental health and fostering their overall well-being.

In counseling, students can discuss issues and challenges in their academic or personal life they believe might hinder their ability to study, learn, perform, attend, focus, or succeed at RIT. The Student Counselor aims to enhance the emotional health and well-being of students through culturally competent mental health services.

Counseling sessions take place in a safe space and are handled in accordance with the ethical and legal guidelines of confidentiality.

Common Concerns Shared by Students

  • Academic performance
  • Anxiety or stress (feeling very worried or overwhelmed)
  • Depression
  • Feeling of being overwhelmed or out of control
  • Self-esteem 
  • Relationship difficulties 
  • Suicidal feelings
  • Race, ethnicity, or cultural identities (feelings of belonging and navigating norms and expectations)
  • Sexual assault and violence
  • Eating and body image concerns
  • Illness or death of a loved one and grief

Meet the counselor

RIT Tiger

Hala Bakir holds a Master's degree in Counseling and possesses a wealth of experience assisting students from diverse backgrounds and age groups, specializing in areas such as anxiety, depression, stress, anger management, and self-esteem.

Employing a person-centered approach, she values the individuality of each person and prioritizes addressing their specific needs and objectives. With professional experience spanning across the Middle East and Australia, Hala has gained a profound understanding and respect for cultural diversity, enriching her practice.

Hala Bakir can be reached at hbcad@rit.edu.

Counseling Services Offered on Campus

Single Session Counseling
These sessions cater to the individual needs of students who have a specific goal they would like to work on or feel the need to discuss a specific matter without the need for a reoccurring goal plan. These one-time sessions are between 45-60 minutes long. Students have the option to request Short-Term Counseling after their Single Session if they feel they might benefit from it. The Counselor will make suggestions and recommendations to students if they believe the student will benefit from additional support.

Short- term Individual Counseling
These 60-minute sessions are held once a week and are tailored to help students discuss any concerns they believe are hindering their ability to succeed at a university level or in their own personal growth journey. Students will explore strategies to help them meet their goals.

Group Workshops and Community Support Initiatives
As part of the Counseling Support Services plan to promote a healthy, safe, and mindful community at RIT Dubai, group workshops and community building initiatives aimed at spreading awareness will take place periodically discussing various topics pertaining to Mental Health and overall well-being. Students are encouraged to share suggestions on programming ideas.

Share Anonymous Concerns

This can include genuine concern about someone’s mental health. If you wish to report concern about another student but want to stay anonymous, please submit an incident report and share information about concerning behavior, etc.  

Emergency Contacts

In case of any on-campus emergency, please refer to the points of contact listed below:

For more information or assistance, you can also send an email at dubaistudentaffairs@rit.edu. Students who require external mental health support will be connected with external resources.

For all other emergencies, students are advised to dial the respective hotline numbers:


999 for Police


998 for Ambulance


997 for Fire Department (Civil Defence)


996 for Coastguard


991 for electricity failure


922 for water failure

  • The DCAS SOS app
    You can download the DCAS SOS app to request for emergency ambulance services from Dubai Corporation for Ambulance Services. The app has an SOS (signal of distress) feature, which determines the exact location of the patient. It provides services for individuals, establishments, and people of determination with hearing disabilities and visual disabilities. The DCAS SOS app is available on Google Play and App Store.
  • OS - AD999 app
    You can use the Abu Dhabi Police’s AD999 app to report a fire, request for an ambulance or call the emergency helpline immediately by pressing the SOS button. The AD999 app is available on Google Play and App Store.

Emergency Professional Mental Health Resources: External

The Ministry of Health and Prevention’s dedicated Mental Health Support hotline 800-4673. The support line is available from 9:00 a.m. to 9:00 p.m. daily and offers advice and signposting to other free-of-cost services and hospital support. The service is in Arabic and English.

The following places will provide emergency care:

  • Rashid Hospital, ER (Oud Metha)
    04-219-1000/2000
     
  • Al Amal Hospital (Al Aweer)
    04-519-2154
  • Foundation for Women & Children (Al Aweer)
    04-606-0300
    800-111
    SMS: 5111 (Helpline)
  • CDA Child Protection Services
    child@cda.gov.ae
    800 988

Non-Emergency Professional Health Resources: External

Students enrolled in RIT Dubai's health insurance plan through Daman Insurance have access to mental health support, including medication coverage. To learn more, students can contact Daman Insurance directly or download their app.

Additionally, the office of Student Affairs is available to provide further assistance with mental health support coverage. If students are covered by a different health insurance provider, they should reach out to their provider to understand their mental health coverage.

For additional information, students can refer to the Student Handbook or contact Hala Bakir via email at hbcad@rit.edu.

  • The American Center of Psychiatry and Neurology - Available on Daman Insurance Network
    www.americancenteruae.com/health-education-centre/children/add-adhd/
    Offers reimbursement depending on the support offered - Please call Daman in advance to confirm eligibility.
    Office S01 & S02 2nd Floor, Sunset Mall
    Jumeirah 3
    Dubai
    info@americancenteruae.com
    04 314 1000
  • Dubai Physiotherapy & Family Medicine Clinic
    Please note the RIT student deal is 30% off for psychology services at our centre. Students can use the code PSYU30 to redeem it.
    The offer will be available for 1 year starting September 1, 2024.
    Town Centre - 1st Floor - Jumeirah Beach Rd
    Jumeirah 1, Dubai
    Lorrena@dubaiphysio.com
    04 349 6333
  • Wise Minds Clinic - Not on Daman Insurance Network 
    wisemindcenter.com/services/
    Gives a RIT Dubai student discount. 
    50% reimbursement given for certain support. 
    Kindly coordinate with the clinic and let them know if you are planning to get a reimbursement.
    They can help direct you in terms of the student discount and if it can be availed on the type of support service offered.
    1209 Lake Central Tower, Business Bay, Dubai
    info@wisemindcenter.com
    050 489 4360

Other External Support Services:

Contact these resources for information regarding support services offered, fees and insurance policy/coverage if applicable.


Mental health resources in other Emirates:

Abu Dhabi

Sharjah

Ajman

Fujairah

Ras Al Khaimah


Local Online Counseling Options


Additional free services around the Emirates
www.mocd.gov.ae/en/services/family-counseling.aspx
www.cda.gov.ae/en/socialcare/childrenandyouth/pages/familycounseling.as…
www.fdf.gov.ae/en/
www.sssd.shj.ae/en/e-service?app=consultation

Website last updated: July 24, 2024