To assist travelers and administrators when making business travel arrangements, RIT has established relationships with four travel agencies. Information about Carlson Wagonlit Travel, Borrelli Travel Services, Town & Country Travel and Van Zile Travel Service is located below.
When making travel arrangements through one of the University's designated travel agencies, please use the RIT Business Travel Account (for RIT travelers) or the Government Travel Account to pay for your airfare. The BTA and GTA have been established to provide a convenient payment method that does not require travelers to tie up their credit limit on their corporate travel card - RIT processes one payment each month to each travel agency and then charges the appropriate department's general ledger account.
Tzell Park Avenue (Formerly Borrelli Travel Service, Inc.)
- Fees
| Self-booking tool (on-line) | Not available |
| Agent Assisted | $30.00 fee per transaction. The fee will not be charged unless you book a flight. |
| "After hours" Emergency Service Center | $16.00 minimum fee per call, additional charges may apply |
Contact Information
Address: 2820 Dewey Avenue
Rochester, NY 14616-4628
Phone: 585-663-8660
Toll Free: 1-800-842-0941
After Hours: 1-800-569-0282
Fax: 1-585-663-5155
Additional Tzell Travel Services Links
Carlson Wagonlit Travel
- Carlson Wagonlit Travel (CWT) was chosen as one of RIT preferred agencies for several reasons including:
- Increased security for the RIT travelers. At the touch of a button, RIT can access the location of every RIT traveler. Travel alerts will be sent advising RIT of any world events that could put our travelers at risk
- Pre-negotiated rates save on costs and are accessible on the exclusive RIT site
- Lower hotel rates and car rental plans
- Gives the RIT traveler the choice of using the Carlson Wagonlit self-booking tool or having the assistance of a "live" travel agent dedicated to the RIT account
- Fees
| Self-booking tool (on-line) Temporarily unavailable | $10.50 fee included in the price quoted (the same as other on-line sites such as Travelocity and Orbitz) |
| Agent Assisted | $30.00 fee per transaction. The fee will not be charged unless you book a flight. |
| "After hours" Emergency Service Center | $20 fee per call |
Contact Information:
Local office: 15 Fishers Road, Pittsford, NY 14534
Phone: 1-877-825-1716
Fax: 1-585-899-8445
E-mail: RIT@carlsonwagonlit.com
Hours: Monday - Friday 8:30 a.m. - 5:30 p.m. ET
Emergency Service Number: 1-800-777-7999 (use RIT code D3KO)
Additional Carlson Wagonlit Travel Links
Town & Country Travel
When RIT travelers conduct business with our agency, they enjoy the advantage of an independently owned, locally managed travel company with ties to the community, while benefiting from the extensive travel resources of one of the most respected travel organizations in the world--American Express. Town & Country Travel is very experienced in University travel and offers a multitude of services, some of which are noted here.
- Personalized service in all phases of domestic and international travel.
- A highly experienced staff (all agents have 20+ years of experience).
- Business and leisure travel reservations (air, car, hotel, tours, groups, meeting & incentive travel)
- State-of-the-art booking and reporting technology
- Secure and confidential computer-stored traveler profile management
- Direct access to our emergency after-hours service
- Executive involvement in the day-to-day transactions (Our President, Don Johnson, is an RIT alum.)
- Certified Women Business Enterprise
Fees
| Self-booking tool (on-line) | Pending; not yet available. |
| Agent Assisted | Domestic - $29.00 fee per transaction. International - $49.00 per transaction. Fee includes air, car & hotel and will not be charged unless booked. |
| "After hours" Emergency Service Center | $15.00 fee per call |
Contact Information:
Address: 732 Pittsford-Victor Road
Pittsford, NY 14534
Phone: 585-381-2850
After hours: 866-966-2850
Fax: 585-381-1987
Email: travelinfo@towncountrytravel.com
Teresa Johnson, CEO
teresa@towncountrytravel.com
Don Johnson, President
dj@towncountrytravel.com
Additional Town & Country Travel Services Links
Van Zile Travel Service
Van Zile Travel Service was selected to be an authorized RIT agency because they understand that our travelers rarely follow a predictable pattern; traveling to meet grant requirements, certification needs, fundraising, corporate partnership opportunities, research and unique education opportunities. RIT travelers are on the go throughout the US and around the world. Van Zile Travel Service offers solutions to meet our unique travel needs.
Fees
| Self-booking tool (on-line), powered by Concur Travel | $10.50 |
| Agent Assisted | $30.00 fee per transaction |
| Emergency Calls | No fee |
Contact Information
Rochester, NY 14623
Phone: 585-244-1100
Toll free: 800-836-8110
Emergency Service: 877-443-5766
General Travel Request: rit@vanzile.com