Support | Image Permanence Institute | RIT

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PEM2® Recalibration Services

Recalibrating your PEM2 for temperature and RH accuracy is recommended every three years. Recalibration service includes sensor recalibration or replacement, battery replacement, firmware upgrade if applicable, and issuance of a new certificate of calibration.

Recalibration Request

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PEM2® Hardware Support

Download All Data

Instructions on how to download all data stored on a PEM2®.

Replacing Batteries

Instructions on how to replace the batteries on a PEM2®.

Resetting the Timestamp

Instructions on how to reset the timestamp on a PEM2®.

Error Codes

(Serial Number Range: P2_00001–P2_05289)

Troubleshoot a PEM2® based on the serial number and error code it is displaying.

Error Codes

(Serial Number Range: P2_05290–P2_14999)

Troubleshoot a PEM2® based on the serial number and error code it is displaying.

Error Codes

(Serial Number Range: P2_15000+)

Troubleshoot a PEM2® based on the serial number and error code it is displaying.

Changing the Data Format

Instructions on how to change the data format on a PEM2®.

Changing the Display

Instructions on how to change the display on a PEM2®.

Clearing Logger Memory

Instructions on how to clear all the data stored on a PEM2®.

Placing in Sleep Mode

Instructions on how to place the PEM2® in sleep mode.

PEM2® Specifications

Product specifications for the PEM2®.

PEM2® Display Icons

Common icons displayed on a PEM2®.

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