Administrative Unit - FAQs

• The Assessment Management System (AMS) is an online web-based system providing a communication and resource hub for all of the institution's outcomes assessment and continuous improvement initiatives.
• The AMS system facilitates the documentation and demonstration of the contributions that each of the University's academic programs and support services makes towards achieving the goals of the institution as a whole in terms of institutional effectiveness
• System features include:
  • Organizational planning and reporting
  • Online assessment plan creation and review
  • Mapping to goals and learning outcomes
  • Administrative unit reporting and tracking of recommendations and improvements
  • Development of surveys and rubrics
  • Curriculum mapping
  • Accreditation

• The Taskstream family of products includes the Accountability Management System, Faculty Credentials, and the Learning Achievement Tools (ePortfolio).
• We are using the Accountability Management System product as our assessment management system.

We are using Taskstream to support continuous improvement within our administrative and support service units.

• Taskstream’s software complies with the Federal Section 508 guidelines and the W3C WCAG recommendations.
• For detailed information, please refer to the following information at https://www.watermarkinsights.com/accessibility/

You do not need to load any specific Taskstream software on your computer. You may access Taskstream just by going to the following website: www.taskstream.com.

PC Windows

• Microsoft Internet Explorer 7.0 and above
• Mozilla Firefox 3.6 and above
• Google Chrome 4.0 and above

MAC

• Mozilla Firefox 3.6 and above
• Apple Safari 4.0
• Chrome 5.0

iPad (note, does not support attaching documents)

• iOS 5

Using Taskstream and reporting any issues:

• Please contact Grace Rubin at 475-2456
• For emergency or after hour assistance, please contact Taskstream at help@Taskstream.com or 1-800-311-5656 (press “1” for Support)

Assistance and development of program and institutional level assessment planning, implementing, analyzing, summarizing, and using results:

• Please contact the Office of Educational Effectiveness Assessment at 475-2310

Taskstream Web Site

• Go to Taskstream web site.
• Click on: Forget Login?
• Answer the questions on the Password Assistance page.
• Receive an email from notification@taskstream.com

Contact Taskstream

• Email: help@Taskstream.com
• Call 1-800-311-5656 and press “1” for support

• Approval by your unit director is required in order to obtain log-in access to Taskstream and to the administrative unit information.
• Users with approval and access to the workspace are able to view your administrative unit information. Limited users with approval will have edit capabilities.

• Update the information as you meet your business objectives.
• Report annually to record year-end accomplishments, as you move to the next business cycle.
• Be sure to use your findings to show continuous improvement by adding the Use of Results and Progress Report information.

There are many opportunities to attach files as supporting documentation, substantiating evidence, or to archive information. In general, you may upload text, images, video, web links, slideshows, spreadsheets, reports and others.

Exceptions:

• Do not attached files that contain any private information.
• Do not attach “.EXE” files

File Size:

• 50 MB is the maximum file size
• 500 MB is the maximum file size for video

You may use web links in various areas of your workspace.

Users with approved access may run reports.

• You may run your reports as often as you need, for example: after meeting your business objectives.
• Run reports as requested by your administrative unit.
• Run reports annually to capture year-end accomplishments.

Option #1:

• Maintain the result in the existing cycle and update when complete.

Option #2:

• Rollover the measure into the next cycle. You may include the objective and measure again and report on the results.

Contact us at outcomes@rit.edu.