FAQs
Your confirmation letter should indicate the location of your course. View our locations page for addresses of all our locations.
Each location has different parking requirements. Check your email confirmation for details.
We will refund your full program fee if you cancel 10 or more working days before a program begins. If you cancel fewer than 10 working days before a program begins, we will refund the cost of the program minus a $150 registration fee. There are no refunds for non-attendance. However, you are welcome to send someone else in your place if you cannot attend (provided they meet all the applicable OSHA prerequisites).
You may be able to retake the exam or you may have to repeat the class. Contact us or speak with your instructor to discuss your individual situation. There are no refunds of course fees if a participant does not pass the exam.
If a program is cancelled, RIT will notify registered participants 10 days prior to the scheduled date of the program. In this event, the full course registration fee will be refunded. RIT is not responsible for airline ticket cancellation costs or fees.
For your convenience, RIT can customize any of the courses in this catalog for delivery to a group of your employees. Programs can be delivered either at RIT or at your location (providing suitable facilities are available). For more information about custom training programs, contact Donna Winter at 585-475-2919.