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FAQs

How can I get a print catalog?

The RIT OSHA Training Institute Education Center Catalog is published annually by the RIT OSHA Training Institute Education Center, 31 Lomb Memorial Drive, Rochester, NY 14623. Subscriptions are free on request. To request a subscription, change a mailing address, or ask for more information, call 1-866-385-7470 ext. 2919 between 8:30 a.m. and 4:30 p.m. Eastern time.

Where is the training located?

Your confirmation letter should indicate the location of your course. View our facilities page for addresses of all our locations.

What do I do about parking?

Each location has different parking requirements. Check your email confirmation for details.

What if I need to cancel my registration?

We will refund your full program fee if you cancel 10 or more working days before a program begins. If you cancel fewer than 10 working days before a program begins, we will refund the cost of the program minus a $150 registration fee. There are no refunds for non-attendance. However, you are welcome to send someone else in your place if you cannot attend (provided they meet all the applicable OSHA prerequisites).

The course I want to take has an exam. What if I fail the exam?

You may be able to retake the exam or you may have to repeat the class. Contact us or speak with your instructor to discuss your individual situation. There are no refunds of course fees if a participant does not pass the exam.

What happens if RIT needs to cancel a course?

If a program is cancelled, RIT will notify registered participants 10 days prior to the scheduled date of the program. In this event, the full course registration fee will be refunded. RIT is not responsible for airline ticket cancellation costs or fees.

Do you offer custom courses?

For your convenience, RIT can customize any of the courses in this catalog for delivery to a group of your employees. Programs can be delivered either at RIT or at your location (providing suitable facilities are available). For more information about custom training programs, contact Donna Winter at 585-475-2919.

Additional FAQs

https://www.osha.gov/dte/outreach/faqs.html