Welcome to ITS Resnet new RIT Students. We are here to provide network and computing support during your time here at RIT. If you have any questions or need assistance getting started, feel free to contact us.
Your RIT Computer Account
Students will be emailed their RIT Computer Account link upon getting accepted at RIT. These emails are sometimes marked as spam, so be sure to check your spam folder. If you have not received this email, contact the ITS Service Desk for account activation.
Useful links for students:
- start.rit.edu - Account Management & Network Registration
- google.rit.edu - RIT Student Email
- mycourses.rit.edu - Online Learning Portal
- eservices.rit.edu - RIT Tuition and Billing Portal
- myhousing.rit.edu - RIT Student Housing
START.RIT.EDU - Account Management
Start.rit.edu is your resource to accessing your RIT account settings. On start.rit.edu, you will be able to change:
- Name Preference (Jonathan->John), Personal Email Alias, Shell Options,
- Change Password
- Recover Password or Username (external email must be setup first)
- Setup Google Account Password for Gmail.
- Register & Manage your Network Devices
Password resets occur every 180 days. You will receive an 21-day notice when your password will expire. If your password is expired, you will no longer be able to sign into RIT resources except for start.rit.edu to change your password. Students will have to sign into Start.rit.edu with their username and expired password and then setup a new password.
Google Apps @ RIT
All students email accounts are hosted with Google Apps. Students can access their email at google.rit.edu. Students will sign in with their RIT username and password on this website. To setup your email on your smart phone, you will need to setup an external authentication password to be used with Google Apps Services. This password does not expire.
Below are the steps to setup your account for external Google Apps access.
- Go to start.rit.edu
- Click on Google Apps at RIT
- Sign in with your RIT username and password
- Type a different password for Google Apps.
- Click Save.
To setup on your smart phone, use the standard Gmail account setup for your Phones mobile OS. Your username will end with yourRITusername@g.rit.edu and the external password setup on start.rit.edu.
For more information, click here.
Once on campus...
Dorm Room Connections
Students will be provided with a wired data jack, Cable TV jack, and a telephone jack (no longer in service for students). RIT Housing provides a data jack per resident living in a unit. Students must bring their own cables to connect to the network. Ethernet cables can be purchased at the RIT Digital Den located over at Barnes & Nobels@RIT or Sol Underground (limited stock) on the A level of Sol Heumann Hall. Students should document any jack damanges on their move in check in form.
Some rooms will be equipped with an RIT owned Cisco Access Point. Even though your room may not have an access point, they are strategically placed for unified coverage. Students should not unplug these devices for any reason.
All devices plugged into a RIT Data Jack must be registered on start.rit.edu while on campus. Students should plug their computer into the data jack in their dorm room (the blue jack in most dorms) and go to Start.rit.edu. On this page click on Register Computer, then sign in with your RIT username and password. For other wired devices, please click here.
Students can use their own switches and wired routers in their dorm room. All routers must be plugged into the WAN/Internet port and registered. Students are allowed 5 registrations. Additional requests can be made on start.rit.edu.
ITS has over 3,800 access points deployed across the campus, dorms, and apartments operating IEEE 802.11 AGN on 2.4 and 5GHz. We broadcast four wireless network SSID (names): rit, rit_guest, ritwpa2, and eduroam. Setup instructions can be found here. Students always try to connect to RITWPA2 with their username and password.
Before arriving to RIT, be sure to turn off any peer to peer sharing programs and verify that your computer is up-to-date and secured with antivirus and an active firewall. ITS offerers McAfee Virus Scan Enterprise (Mac & PC) to students free of charge.
Quick tips for Secure Computing:
- Keep your computers and portable devices physically secured (don’t leave devices unattended in open dorm rooms—even for a moment!). Take electronics home during breaks. If your device is stolen or missing, contact RIT Public Safety immediately.
- Keep your system and antivirus up to date
- Scan any web downloads with Antivirus
- Remove excessive toolbars from web browsers
- Never click on ANY link in an e-mail or instant message without knowing who sent it.
- Log out or lock your computer when you leave it
- Try to avoid the more "shady" looking areas of the Internet
- Be cautious about anything that Research software developers before downloading "free games", "free smiles" or "free screensavers" (these are typically infected with spyware or Trojans).
- Limit how much personal information you post to social networking sites
- Never reply to emails appearing to be from a financial institution. If you receive an email appearing to be from your bank, always sign into your online banking manually instead of clicking links inside of emails.
Quarantine/Blocking Process and Expectations
Off Campus Reports
During the School Year
Resnet is here to help with any computer related problems you may have during your time here at RIT. Please check out our services that we provide for all students and free repair services.
For any additional information, please contact us at 585-475-2600, email@example.com, or at the Resnet Office in NRH-1034.