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Resnet offers computer and network support to RIT students. Additionally, Resnet can provide assistance with personally owned computers for RIT faculty, staff, and retirees.

An image of someone working on a computer at night

What We Offer

For Students


For Faculty, Staff, and Retirees

Faculty, Staff & Retirees

How We Can Support You

  • Basic Technology Consulting
  • Email Setup and Troubleshooting
  • Operating System¬†Setup and Troubleshooting

  • Mobile Device Troubleshooting and Configuration
  • Hardware Troubleshooting
  • Liquid Damage Recovery

  • Virus Removal
  • Software and Driver Support
  • System Tune-up

  • Advanced Hardware Replacement
  • Data Recovery

Hours, Location & Contact

Campus Location

Nathaniel Rochester Hall (NRH)
Room 1065

Need Help?

Online: help.rit.edu
Phone: 585-475-5000
Fax: 585-475-7510

Regular Business Hours

Monday - Thursday
9 a.m. - 9 p.m.
9 a.m. - 5 p.m.
Saturday - Sunday
12 p.m. - 5 p.m.

Summer/Break Hours

Monday - Friday
8:30 a.m. - 3:30 p.m.
Saturday - Sunday