Leadership

Joan leads the university’s IT strategy, ensuring that it aligns with the university’s mission and goals. She oversees the delivery of enterprise IT and data services in support of the teaching, learning, research, and administrative needs of the university.

Nilay leads Enterprise Data & Analytics, bringing together data management, architecture and governance, reporting and analytics, business intelligence, and decision support. Her team makes trusted institutional data and insights more accessible, helping university leaders make informed, data-driven decisions.

Matt is responsible for guiding and supervising the design, implementation, maintenance, and monitoring of enterprise IT solutions, ensuring their seamless alignment with RIT strategies and objectives.

Kelly leads the Enterprise Support team. The team is responsible for the RIT Service Center, Endpoint Support, Communications Support and many of the processes that drive and support the customer experience. Kelly is always interested in hearing about your experiences with IT Services/the RIT Service Center.

Shawn leads the Infrastructure & Operations teams. These teams include Networking, Systems, Identity and Access Management, and Client Engineering. These teams provide reliable performant foundational platforms to support the ever-evolving needs of the university.

Rona leads the Project Management Office and oversees the execution of key initiatives and operational IT activities in collaboration with campus partners and university stakeholders.