DEPARTMENT OF INTERNATIONAL HOSPITALITY AND SERVICE INNOVATION
To view listing from a different department, select department name from the right.Yu-Chin Hsieh
Professor
Department of International Hospitality and Service Innovation
Saunders College of Business
2016 Submissions
Published Conference Proceedings
Alqusayer, A., Kesgin, M., & Hsieh, Y. (2016). An analysis of job satisfaction and motivational factors among hotels employees in Riyadh, the Kingdom of Saudi Arabia. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.
Sonmez, S., Apostolopoulos, Y., Lemke, M., & Hsieh, Y. (2016). Simulation Modeling of Occupational Health of Tourism and Hospitality Workers. Travel and Tourism Research Association.
Hsieh, Y., Sonmez, S., Ferns, B., Chien, G., & Huang, C. (2016). Hotel housekeepers' work conditions, occupational stress, and job satisfaction. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Invited Keynote/Presentation
Hsieh, Y., Sonmez, S., Ferns, B., Chien, G., & Huang, C. (2016). Hotel housekeepers' work conditions, occupational stress, and job satisfaction. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Sonmez, S., Apostolopoulos, Y., Lemke, M., & Hsieh, Y. (2016). Simulation Modeling of Occupational Health of Tourism and Hospitality Workers. Travel and Tourism Research Association.
Alqusayer, A., Kesgin, M., & Hsieh, Y. (2016). An analysis of job satisfaction and motivational factors among hotels employees in Riyadh, the Kingdom of Saudi Arabia. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.
Invited Article/Publication
Byrd, E., Canziani, B., Hsieh, Y., Debbage, K., & Sonmez, S. (2016). Wine Tourism: Motivating visitors through core and supplementary services. Tourism Management. 52. 19-29.
Hsieh, Y., Apostolopoulos, Y., Hatzudis, K., & Sonmez, S. (2016). Social, occupational, and spatial exposures and mental health disparities of working-class Latinas in the U.S.. Journal of Immigrant and Minority Health. 18. 589-599.
Hsieh, Y., Apostolopoulos, Y., & Sonmez, S. (2016). Work conditions and the health and wellbeing of Latina hotel housekeepers. Journal of Immigrant and Minority Health. 18. 568-581.
Li, J., Canziani, B., & Hsieh, Y. (2016). U.S. and Chinese perceptions of simulated U.S. courtesy. Worldwide Hospitality and Tourism Themes. 8. 29-40.
Muhammet Kesgin
Associate Professor
Department of International Hospitality and Service Innovation
Saunders College of Business
2016 Submissions
Full Length Book
(2016). Enhancing Customer Experience in the Service Industry: A Global Perspective. Kesgin, M., & Çevirgen, A.
(2016). Tourist Behaviour: An International Perspective. Kesgin, M.,
(2016). Travel & Tourism for the Curious High School & College Students: Why Study Travel & Tourism Management?. Kesgin, M., & Whitlock, C.
Book Chapter
(2016). Perceptual or Epistemic Curiosity: Cultural Motivations and Experiences of Visitors to Alanya Castle. Enhancing Customer Experience in the Service Industry: A Global Perspective. 224-253. Kesgin, M., & Çevirgen, A.
(2016). Effects of Personal and Trip Characteristics on Holiday Choice. Tourist Behaviour: An International Perspective. 84-96. Kesgin, M.,
(2016). Travel and Tourism Education: Choosing an Innovative, Creative, and Successful Career in a Global Society. Travel & Tourism for the Curious High School & College Students: Why Study Travel & Tourism Management?. Kesgin, M., & Whitlock, C.
Published Conference Proceedings
Alqusayer, A., Kesgin, M., & Hsieh, J. (2016). An Analysis of Job Satisfaction and Motivational Factors among Hotel Employees in Riyadh, The Kingdom of Saudi Arabia. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
Kesgin, M., & Aljahdali, M. (2016). Online Reviews and Visitor Attractions: The Case of George Eastman Museum.. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
Invited Keynote/Presentation
Alqusayer, A., Kesgin, M., & Hsieh, J. (2016). An Analysis of Job Satisfaction and Motivational Factors among Hotel Employees in Riyadh, The Kingdom of Saudi Arabia. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
Aljahdali, M., & Kesgin, M. (2016). Online Reviews and Visitor Attractions: The Case of George Eastman Museum.. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
Kesgin, M., (2016). A Nice Place to Live is a Nice Place to Visit: Marketing to Destination Ambassadors.. Oral presentation at the Visitor Industry Council (Visit Rochester) Meeting, June 21, 2016.