Print HUB Campus Postal Centers

Receiving Mail

• We receive & sign for all letters & packages
• When we process your mail, you will be notified via email stating it’s ready to be picked up
  • Dorm side email: postoff@rit.edu
  • GV side email: gvpostoffice@rit.edu
  • An email from the carrier does not indicate the package is ready to be picked up
• Please bring your RIT ID when you pick up

Notice Regarding Designated Pick Up

As of August 28th, 2023 the post office will no longer permit individuals other than the addressee to pick up packages on their behalf. We understand that this change may inconvenience some members of our campus community, but it has been implemented to ensure the security and privacy of all package recipients. With the increasing volume of packages and to prevent any potential misdeliveries or mishandlings, we believe this new policy will enhance the overall package management process. Moving forward, anyone who receives a package notification must present a valid ID. We have extended hours on Wednesdays and Thursdays as well as Saturday hours, to allow students more opportunities to pick up their mail and packages. We appreciate your understanding and cooperation in adhering to this new policy. Our main priority is to provide a safe and efficient package handling experience for everyone on campus. If you have any questions or concerns regarding this policy update, please do not hesitate to reach out to our campus post office staff and they will be happy to assist you. Thank you for your attention to this matter and we look forward to serving you with our improved package handling process.

Notice Regarding Temperature Controlled Packages

We do not recommend shipping anything that needs to be temperature controlled. We are unable to guarantee continuous temperature control.

Notice Regarding Food Delivery Service

The campus post offices are not able to receive food deliveries for students. This includes services like Door Dash, UberEats and InstaCart.

If you use this type of service, you should treat it like a pizza delivery and arrange to meet the delivery person outside of your dorm or apartment building.

• We will begin holding packages starting August 1st.
• Bring prescription medication when coming to campus to ensure availability as needed
• Contact a local pharmacy to setup fulfillment of your medications
  • We do not have a way to differentiate these items from normal packages and do not have a way to prioritize them

DSP and Global Village Post Offices receive up to 1000 packages a day for approximately 6 weeks. We will do our best to process packages quickly, but due to high volumes it may take longer than usual for your package to be processed.

Prescription medication questions should be directed to Becky Wilson, rawshc@rit.edu, or the general health center email, ritshc@rit.edu. Thank you for your understanding; we appreciate your patience during this very busy time

Please note, the following information is for forwarding through RIT and not USPS.

• Go to mylife.rit.edu, login and go to the post office forwarding form page
• Your mail will be forwarded to the provided address for the next six months
• Please adjust your address information with the various companies you receive letters & packages from within that period
• Only USPS mail is eligible for free forwarding
• If your package arrived via a different carrier, please call us in order to pay for a new shipping label.

• Domestic & International Services through USPS
  • We offer all the same mailing and shipping options as USPS except registered mail
  • We do not process passports
  • Daily pick up by USPS is 3PM
• Domestic & International Services through UPS
  • We offer all UPS options except freight
  • Daily pick up by UPS is 2PM
• Letter envelopes, padded envelopes, boxes & other shipping supplies available
• Drop off location for prepaid packages

Insurance

In order to insure your package make sure you:

• Have at least 2” of bubble wrap surrounding the item
• Use a new box to ship
• Follow these guidelines from UPS and USPS

If the package doesn’t meet these requirements, they will not pay out the insured amount should something happen.

Resources for International Shipping

Please note, each country has its own shipping regulations that may differ from domestic shipping regulations. Any domestic restriction still applies to international shipments even if the restriction isn’t listed for the country. Also of note, if you use their calculator for pricing, generally, our prices will differ to your benefit.

The following links will provide essential information:

• USPS: https://www.usps.com/international/preparing-international-shipments.htm
  Please refer to steps 1 & 2 as well as the very bottom
• UPS: https://www.ups.com/us/en/shipping/how-to-ship-internationally.page
  This is an excellent guide for UPS international shipping.

When checking country regulations the most important tabs for you to check are:

• Commodity specific stipulations
• Prohibited or restricted commodities
• Special clearance requirements

Accepted Forms of Payment

• Cash
• Visa & Master Card 
• Apple Pay
• Tiger Bucks
• Check
• RIT Departments: chargeback using their account number

DSP & GV Post Office SPRING Open Hours:

Shipping Window:

M-F - 9:00-4:00 PM

Package Pick Up Window:

M - T - F - 9:00-4:30

W & TH - 9:00-6:30

Saturday:

Package pick up only 12:00-4:00 

Shipping window closed for lunch Monday - Friday: DSP 12:30-1:00 - GV 1:00-1:30