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Frequently Asked Questions

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FMS Event Services

Locate the booking that you would like to update within a specific reservation under ‘My Events’
Click on ‘Manage Services’ for that booking, a screen will appear with your FMS services summary on the right hand side
Click on any of the pencil icons to make adjustments to service requests you have already submitted
Making a change will result in a green ‘Success!’ prompt popping up on the screen. Important – please note! This means that you have successfully submitted your change request in RIT Events; it does not mean that your requested change has been approved. It will be reviewed by the FMS Events Services Team, and you will receive a separate email message confirming or denying the requested change.

  • Locate the booking that you would like to update within a specific reservation under ‘My Events’
  • Click on ‘Manage Services’ for that booking, a screen will appear with your FMS services summary on the right hand side
  • Click on any of the ‘delete’ icons to cancel specific booking items
  • Cancelling items will result in a green ‘Success!’ prompt popping up on the screen. Important – please note! This means that you have successfully submitted your cancellation request in RIT Events; it does not mean that your requested cancellation has been approved. It will be reviewed by the FMS Event Services Team, and you will then receive a separate email confirmation.

Make sure that you allow enough time in your reservation for the room setup and tear down.  If you are requesting FMS to provide the setup, you must select FMS Custodial Services and and choose “Room Setup/Reset”.

All changes must be received at least 72 hours prior to the start of the event.

Yes.  Please refer to the Outlook Plugin guides on our tutorials page.

  • RIT Faculty and Staff
  • For student organizations, select E-board members have the necessary access to register events. All Student group events registered through RIT Events are reviewed by the Center for Campus Life.   Student groups should contact RIT Center for Campus Life with any questions. 
     

You can request custodial, grounds, and maintenance services as well as rental furniture.  The full list of services can be found under FMS Services in RIT Events.

Single Event with FMS services

You need to make your space reservation as you would normally before you can add FMS services to your booking. Details on how to do this are available for creating space reservations using Outlook and for creating space reservations using reserve.rit.edu

Recurring Event with FMS services

You need to make your space reservation as you would normally before you can add FMS services to your booking. Details on how to do this are available for creating a space reservation using Outlook and for creating a space reservation using reserve.rit.edu

An all-day event with FMS services scheduled for multiple times

  • Make your reservation as you normally would, and then click “Add Services” to select your desired catering services. 
  • Enter the service Start Time, End Time, Service Type, and Estimated Count for your 1st FMS service of the event
  • Select the desired FMS services, and click ‘Next Step’
  • Check the appropriate booking box(es), and click ‘Add Services’
  • Click the “Add Services” link again to add further FMS services to this same reservation.
  • Enter the service Start Time, End Time, Service Type, and Estimated Count for your 2nd FMS service of the event
  • Select the desired catering menu, and click ‘Next Step’
  • Check the appropriate booking box(es), and click ‘Add Services’
  • Repeat the above steps for any remaining FMS services as needed

 

FMS services not tied to an reservation in RIT Events 

Call or email the FMS Event Management Team at 475-6771 or fmsevent@rit.edu.

FMS event service requests must be submitted  at least 72 hours (3 days) prior to the event.  Grounds requests require 120 hours (5 days) notice.  For larger events, two weeks notice is preferred.