Department of International Hospitality and Service Innovation - 2023 | Saunders College of Business

Faculty Scholarship 2023

Department of International Hospitality and Service Innovation

To view listing from a different department, select department name from the right.

Debanjana Dey

Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Invited Keynote/Presentation

Dey, D., & Turnbull, G. (2023). Third Party Management vs Owner Management in the Vacation Rental Market: Evidence from Airbnb. 2023 Financial Management Association.

Dey, D., (2023). Public Firm Presence and US Household Investment Decisions. 2023 Financial Management Association.

Invited Article/Publication

Dey, D., & Turnbull, G. (2023). Culture and Walkability: Ethnicity, Neighborhood Walkability, and House Price. Journal of Real Estate Finance and Economics . .

View All Submissions

Yu-Chin Hsieh

Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Invited Keynote/Presentation

Kesgin, M., Hsieh, Y., Albushi, A., Taheri, B., & Canon, M. (2023). The impact of values and social interaction on tourists' souvenir gift-giving intention. Managing Tourism Across Continents Conference.

Hsieh, Y., & So, S. (2023). The Application of The Platform-Based Sharing Economy on Solving Hotel Labor Shortage: A Stakeholder Analysis. APacCHRIE Conference.

Hsieh, Y., Canziani, B., & Welsh, D. (2023). Entrepreneurial Hospitality Businesses: Application to a New Consumer Purpose Model.. European Council on Innovation and Entrepreneurship.

Invited Article/Publication

Hsieh, Y., Shapoval, V., Sonmez, S., & Apostolopoulos, Y. (2023). Work challenges and health of immigrant hotel housekeepers: Part 2.. Workplace Health and Safety 71. 255-262.

Hsieh, Y., Canziani, B., & Welsh, D. (2023). Consumer purpose: A holistic rethinking of psychological bonds. Journal of Asia Pacific Business 24. 76-90.

View All Submissions

Dan Jin

Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Invited Article/Publication

Jin, D., (2023). Devils at job environment: A study on employee ego depletion from abusive supervision and workaholic coworker. International Journal of Hospitality Management, . .

Jin, D., (2023). Influence of customer value mind-set on affective and behavioral service outcomes: Role of the scope and scale of service offerings at various touchpoints. Journal of Hospitality Marketing and Management . .

Jin, D., (2023). Investigating customers' responses to artificial intelligence chatbots in online travel agencies: The moderating role of product familiarity. Journal of Hospitality & Tourism Technology . .

Jin, D., (2023). An interactive service recovery framework combining demand and supply approaches. International Journal of Hospitality Management, . .

View All Submissions

Muhammet Kesgin

Associate Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Full Length Book

(2023). Ebsco Research Pathways. Kesgin, M.,

(2023). Handbook of Tourism and Quality-of-Life Research II: Enhancing the Lives of Tourists and Residents of Host Communities. Kesgin, M.,

Book Chapter

(2023). Experience design in the visitor industry: the interplay of engagement and memorability. Ebsco Research Pathways. Kesgin, M.,

(2023). Experiencing wellbeing and life satisfaction through gastronomy tourism. Handbook of Tourism and Quality-of-Life Research II: Enhancing the Lives of Tourists and Residents of Host Communities. Kesgin, M.,

Published Conference Proceedings

Lagiewski, R., Kesgin, M., & Perotti, V. (2023). Shared empathy: customer service experiences during periods of crisis and disasters. 2023 ICHRIE Global Conference.

Uzumcu, T., Kesgin, M., & Schneider, J. (2023). An Analysis of Resilience Definitions for Tourism Domain. The 4th Conference on Managing Tourism Across Continents – Tourism for a better World (MTCON'23) March 15-18, 2023.

Kesgin, M., Hsieh, J., Albalushi, A., Taheri, B., & Gannon, M. (2023). The Impact of Values and Social Interaction on Tourists' Souvenir Gift-Giving Intention. The 4th Conference on Managing Tourism Across Continents – Tourism for a better World (MTCON'23) March 15-18, 2023.

Invited Keynote/Presentation

Kesgin, M., Hsieh, J., Albushi, A., Taheri, B., & Gannon, M. (2023). The Impact of Values and Social Interaction on Tourists' Souvenir Gift-Giving Intention. The 4th Conference on Managing Tourism Across Continents – Tourism for a better World (MTCON'23) March 15-18, 2023.

View All Submissions