Another Survey? How Feedback Informs EEA’s Assessment Practices
The Office of Educational Effectiveness Assessment (EEA) conducts surveys to measure satisfaction with our resources and support for assessment initiatives. Here we feature survey results and how the results are used to guide our work.
The General Education Satisfaction Survey is administered to faculty participating in general education assessment. The following key findings were identified:
- Faculty using support and resources provided by the Office of EEA reported high levels of satisfaction (between 95-100% reported satisfaction with Availability of Staff, Consultation with Staff, the Assignment Library, MyCourses pages, and the Website)
- 51% of faculty report satisfaction with the recognition for participation in the GE assessment process
- The majority of faculty agree that the benefits of participation in GE assessment include improvements to curriculum, clarification in alignment, and opportunities for reflection with colleagues
Qualitative feedback on the survey shows satisfaction with the Office of EEA office but some frustration with the assessment process. Based on the survey results and feedback, EEA is working with the General Education Committee, the General Education Assessment Advisory Council, and leadership to improve faculty recognition for participation in assessment and to encourage broader representation across the faculty and colleges. Improvements to assessment resources include expanding the GE Assignment Library and providing faculty workshops.
*Results are from the third iteration of the General Education Satisfaction Survey, completed by 78/136 (57%) of faculty members participating in the 2018-19 course embedded assessment process.
The EEA Satisfaction Survey is administered to department chairs and program directors. Respondents shared their level of satisfaction with the assessment resources and services provided by the Office of EEA. The following key findings were identified:
- 76% of respondents were very satisfied or satisfied with the resources and services provided by the Office of EEA
- 28% utilize Taskstream by Watermark, RIT’s Assessment Management System, to update their assessment plan
- 39% would describe their current program assessment practices as “developing”
- Respondents ranked faculty workshops (89%) as the area of greatest interest to support program assessment practices
Based on the survey results, the Office of EEA is in the process of reviewing the current assessment management system and exploring other options for increased functionality and improved user interface. EEA continues to develop web based resources and will offer need-based faculty workshops to further support programs.
*Results are from the 2019 survey completed by 49/128 (38%) department chairs and program directors.