Rick Lagiewski

Principal Lecturer

Department of Management

Saunders College of Business

rlagiewski@saunders.rit.edu

585-475-2820

Office Location

LOW-2317

Rick Lagiewski

Principal Lecturer

Department of Management

Saunders College of Business

Education

BS, MS, Rochester Institute of Technology; Ph.D., Edinburgh Napier University (United Kingdom)

Bio

Rick Lagiewski is an Assistant Professor in the Department of International Hospitality and Service Innovation in the Saunders College of Business at Rochester Institute of Technology. He has been teaching Hospitality and Tourism related university course work for the past 25 years. His research has concentrated on diverse destination related development, marketing and management related themes. This has included work with the EastWest Institute on cross-border institution building for tourism in the Balkans. Also through a US Department of State fellowship, he studied privatization of the lodging sector in Croatia during their transition to a market economy. Additionally he worked on destination attraction marketing and promotion through gamification in New York State’s Path Through History tourism marketing program. Rick has lectured, taught and led study abroad programs in Costa Rica, Italy, Croatia, Kosovo, Dominican Republic, Peru and the United Arab Emirates. Most recently his work has focused on the role of the lodging sector in destination resilience during period of crisis with the American Hotel & Lodging Educational Foundation

rlagiewski@saunders.rit.edu

585-475-2820

Personal Links

Google Scholar

Select Scholarship

Invited Article/Publication

Lagiewski, R., (2023). Customer experiences and situational vulnerability: An exploration of hotel services during a disaster. International Journal of Hospitality Management,. 108. .

Kesgin, M., Murthy, R., & Lagiewski, R. (2021). Profiling food festivals by type, name and descriptive content: a population level study. British Food Journal. 124. 530-549.

Lagiewski, R., Barron, P., & Leask, A. (2019). The effect of exporting hospitality and tourism degrees overseas on the home campus: A conceptual model. Journal of Hospitality, Leisure, Sport & Tourism Education. 24. 211-222.

Dobie, S., Schneider, J., Kesgin, M., & Lagiewski, R. (2018). Hotels as Critical Hubs for Destination Disaster Resilience: An Analysis of Hotel Corporations' CSR Activities Supporting Disaster Relief and Resilience. Infrastructures. 3. 46-65.

Lagiewski, R., & Kesgin, M. (2017). Designing and implementing digital visitor experiences in New York State: The case of the Finger Lakes Interactive Play (FLIP) project. Journal of Destination Marketing & Management. 6. 118-126.

Invited Keynote/Presentation

Lagiewski, R., & Barron, P. (2021). The push and pull factors in the internationalization of hospitality and tourism education: today and tomorrow. 2021 ICHRIE Summer Conference.

Lagiewski, R., & Ehinger, L. (2019). Exploring the role of technology and personalized service in the private club environment. 5th World Research Summit for Hospitality and Tourism.

Lagiewski, R., & Barron, P. (2018). The effect of offering hospitality and tourism degrees overseas on the home campus faculty. ICHRIE 2018.

Lagiewski, R., (2018). The Convergence of Customer-facing Technology and Specially-Abled Restaurants.. 3rd Annual NTID Student Research Symposium.

Lagiewski, R., & Kesgin, M. (2016). AR/VR applications in hospitality and tourism. VR & AR Symposium.

Published Conference Proceedings

Pohland, L., Kesgin, M., & Lagiewski, R. (2018). Safety and Security Concerns of Tourists: Aftermath of Terrorist Attacks in Turkey. 23rd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

Lagiewski, R., & Barron, P. (2018). The effect of offering hospitality and tourism degrees overseas on the home campus faculty. ICHRIE 2018.

Lagiewski, R., & Nikolić, D. (2017). Exploring Interorganizational Relations in Post-Socialist Croatian Tourism Then and Now. ATLAS Annual Conference 2017 "Destinations past, present and future".

Full Length Book

(2008). Destination Marketing: an integrated marketing communication approach. Lagiewski, R.,

(2006). Encyclopedia of Tourism. Vučetić, A., & Lagiewski, R.

(2006). Aspects of Tourism: The Tourism Area Life Cycle Vol.1. Applications and Modifications. Lagiewski, R.,

Book Chapter

(2008). Case study 12.1 Long Lake, New York: small destinations and experiential differentiation &#8211; what to do?. Destination Marketing: an integrated marketing communication approach. Lagiewski, R.,

(2006). Montenegro. Encyclopedia of Tourism. Vučetić, A., & Lagiewski, R.

(2006). The Application of the Tourism Area Life Cycle Model: a literature survey. Aspects of Tourism: The Tourism Area Life Cycle Vol.1. Applications and Modifications. 27-50. Lagiewski, R.,

In the News

August 27, 2020

What Hurricane Laura means for the pandemic-stricken hotel industry

Quartz talks to Rick Lagiewski, assistant professor in the Department of International Hospitality and Service Innovation, about the roles of hotels in emergency management.
November 13, 2018

RIT to assess hospitality industry contributions during disasters

Tourist locations are hardest hit during natural disasters, but also provide significant resources during recovery efforts. A research group at RIT is measuring those efforts and the value of the contributions hotel and lodging sector personnel and facilities provide during times of crisis.

More News