Jerrie Hsieh
Professor
Jerrie Hsieh
Professor
Education
BS, National Taiwan Normal University (Taiwan); MS, Ph.D., Purdue University
Bio
Yu-Chin (Jerrie) Hsieh is a Professor at the Saunders College of Business at the Rochester Institute of Technology. Her research focuses on enhancing the health and wellness of hospitality employees, with the ultimate goal of improving operational performance and industry productivity. She has an extensive publication record that encompasses research into the work-life balance of hospitality employees and bed & breakfast innkeepers, an examination of work conditions, efforts to improve occupational health for hotel housekeepers, and the identification of interventions to reduce the physical discomfort induced by their cleaning work. She also serves on the Editorial Board of the Asia Pacific Journal of Tourism Research. Prior to joining academia, she worked for several 5-star hotels, where she was involved in hotel development projects, employee training, and the management of front office and hotel VIP services.
Currently Teaching
In the News
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February 3, 2024
Western N.Y. workforce training program helps refugees get jobs
Spectrum News talks to Jerrie Hsieh, professor, and Muhammet Kesgin, associate professor, both in the Department of International Hospitality and Service Innovation at Saunders College of Business, about a new workforce training program aimed at refugees.
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February 15, 2023
Saunders College will begin offering two new online master’s degrees in fall of 2023
Saunders College of Business at Rochester Institute of Technology will begin offering two new master’s degree programs, exclusively online, beginning in the fall of 2023.
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July 26, 2022
Hospitality training workshop at RIT responds to the needs of the underserved
A hospitality workforce training program run by Saunders College of Business is responding both to the needs of underserved immigrants and refugees seeking meaningful work and an industry that has been devastated by staff shortages wrought by the pandemic.