DEPARTMENT OF INTERNATIONAL HOSPITALITY AND SERVICE INNOVATION
To view listing from a different department, select department name from the right.Yu-Chin Hsieh
Professor
Department of International Hospitality and Service Innovation
Saunders College of Business
2019 Submissions
Published Conference Proceedings
Basendwah, M., Whitlock, C., & Hsieh, Y. (2019). Tourism Development in Jeddah, Saudi Arabia: Perceptions of Residents. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Zarban, A., Hsieh, Y., & Kesgin, M. (2019). Impact of Perceived Leadership Styles on Hotel Employees' Job Engagement. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Hsieh, Y., Chen, Y., & Chen, J. (2019). Hotel Housekeepers' Occupational Stressors. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Invited Keynote/Presentation
Hsieh, Y., Chen, Y., & Chen, J. (2019). Hotel Housekeepers' Occupational Stressors. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Zarban, A., Hsieh, Y., & Kesgin, M. (2019). Impact of Perceived Leadership Styles on Hotel Employees' Job Engagement. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Basendwah, M., Whitlock, C., & Hsieh, Y. (2019). Tourism Development in Jeddah, Saudi Arabia: Perceptions of Residents. Annual International Council for Hotel, Restaurant, Institutional Education Conference.
Invited Article/Publication
Hsieh, Y., Lee, Z., & Ying, P. (2019). Wine attractions at hotels: Study of online reviews. International Journal of Wine Business Research. 31. 89-108.
Lou, N., So, S., & Hsieh, Y. (2019). Integrated resort employee competencies: A Macau perspective.. International Journal of Contemporary Hospitality Management. 31. 247-267.
Muhammet Kesgin
Associate Professor
Department of International Hospitality and Service Innovation
Saunders College of Business
2019 Submissions
Published Conference Proceedings
Murthy, R., & Kesgin, M. (2019). An Affordances Approach to Social Media Engagement. International Hospitality Information Technology Association(iHITA) Annual Conference 2019.
Zerban, A., Hsieh, J., & Kesgin, M. (2019). Impact of Perceived Leadership Styles on Hotel Employees' Job Engagement. ICHRIE 2019.
Zerban, A., Hsieh, J., & Kesgin, M. (2019). Impact of Perceived Leadership Styles on Hotel Employees' Job Engagement. ICHRIE 2019.
Invited Keynote/Presentation
Zerban, A., Hsieh, J., & Kesgin, M. (2019). Impact of Perceived Leadership Styles on Hotel Employees' Job Engagement. ICHRIE 2019.
Kesgin, M., Decker, J., & Wehle, B. (2019). The RIT-Genesee Country Village & Museum Partnership. meRIT Webinar.
Murthy, R., & Kesgin, M. (2019). An Affordances Approach to Social Media Engagement. International Hospitality Information Technology Association(iHITA) Annual Conference 2019.
Invited Article/Publication
Kesgin, M., & Murthy, R. (2019). Consumer engagement: the role of social currency in online reviews. Service Industries Journal. 39. 609-636.
Kesgin, M., Murthy, R., & Pohland, L. (2019). Residents as destination advocates: the role of attraction familiarity on destination image. Journal of Hospitality and Tourism Insights. 2. 55-74.