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Apple iPod, iPad, iPhone

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Informative message

COVID-19 Information and Updates
The ITS ResNet office is open limited hours to start the fall semester. We have phone coverage from 8 a.m. to 5 p.m. Monday through Friday, and are available for 30 minute appointments for personal device support. We are not currently accepting computers in our tech center for drop-off repair service, and have temporarily suspended our in-room "house call" service offerings. To browse our self-help knowledge base or get a support ticket created, please visit https://help.rit.edu.

Connecting to RIT

  1. Open Settings app.
  2. Select Wi-Fi.
  3. Select RIT.
  4. Type in your RIT username and password.
  5. Trust the radius.rit.edu certificate.
  6. Confirm you are connected to RIT.