Resnet provides network access along with computer repair services to students living both on and off campus.
Any replacement parts, software, or other components are to be purchased by the customer from either the RIT Digital Den, a local retailer, or an online retailer. At this time, ITS Resnet does not sell software, parts or replacement components. Every customer is allowed one machine or device submitted for service at a time. You can read more about our services here.
Basic Assistance
Basic assistance with RIT supported technologies is provided free of charge. This includes:
RIT Cisco Anyconnect VPN
RIT McAfee
RIT Gmail Accounts
Mobile Device Setup
Network Troubleshooting
Wired & Wireless connection setup and troubleshooting
Additional IP Requests
Advanced Services
Advanced Services provided free for all active students, including:
