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Informative message

COVID-19 Information and Updates
The ITS ResNet office is open limited hours to start the fall semester. We have phone coverage from 8 a.m. to 5 p.m. Monday through Friday, and are available for 30 minute appointments for personal device support. We are not currently accepting computers in our tech center for drop-off repair service, and have temporarily suspended our in-room "house call" service offerings. To browse our self-help knowledge base or get a support ticket created, please visit

RIT’s participation in eduroam allows members of the RIT community to seamlessly connect to wireless when they visit other eduroam participating institutions. Similarly, it provides seamless access to the RIT wireless network for people from participating eduroam institutions who visit the RIT campus.

All RIT Students, Faculty, and Staff should continue to use the RIT or RIT-Legacy wireless networks while on campus.


RIT Community Members visiting a participating eduroam institution

  1. Connect your device to the wireless network "eduroam."
  2. When asked for a username, enter your RIT username followed by For example, If your username is abc1234 would enter "" as your username.
  3. When asked for a password, use the password for your RIT account.

If you experience any issues connecting to the eduroam network, please contact our office or the RIT Service Center at 585-475-5000.


Members of a participating eduroam institution who are visiting the RIT campus

Visitors to the RIT campus from participating eduroam institutions will refer to their local support organization and/or documentation provided by their home institution on how to connect.

A list of participating eduroam institutions can be found here.