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Manual Registration

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Informative message

COVID-19 Information and Updates
The ITS ResNet office is open limited hours to start the fall semester. We have phone coverage from 8 a.m. to 5 p.m. Monday through Friday, and are available for 30 minute appointments for personal device support. We are not currently accepting computers in our tech center for drop-off repair service, and have temporarily suspended our in-room "house call" service offerings. To browse our self-help knowledge base or get a support ticket created, please visit https://help.rit.edu.

For devices that do not have a web browser or do not support entprise wireless network will need to be manually registered the devices MAC address on start.rit.edu. Your device needs to be plugged into a RIT data jack or connected to the wireless network "RIT-Legacy".

  1. Gather the MAC address from your device.
  2. Your device must be plugged in and turned on during registration. Either connect to RIT-Legacy unsecure wireless network, or an ethernet cable. 
  3. Go to start.rit.edu from a computer.
  4. Click on "Your Computers."
  5. Sign in with your RIT username and password.
  6. Click on "Advanced Registration."
  7. Enter either the MAC address or IP address of the device connected. 
  8. Click Register and complete the additional device information. 
  9. Once registered, you will need to restart the device. If you are connecting over wireless, you will need to reconnect to the wireless network RIT-Legacy.