Student Guide

Managing Appointments

Starfish is a convenient way for you to schedule appointments with your academic advisor and other people within your Success Network. In a few easy steps, you can schedule or cancel a meeting with your advisor.  

Video Instructions

Schedule an Appointment

  1. Access Starfish.
  2. On the My Success Network page locate your Academic Advisor.
  3. Click the navigation icon Three blue short dashes next to each other.  next to the name of your advisor and then select Schedule. 
    A screenshot of the success network page and a red box around the navigation icon with a red box around schedule button in the pop up gotten from clicking on the icon.
  4. If your advisor has advising walk-in hours scheduled, they will be displayed in the top right corner of the page.White rectangle with a blue border on top. In the far left of the border there is a white X and to the right of this in white it says “Schedule Appointment”. Under this blue section in the far left there is a blue outlined circle and to the right of this it says “John Doe” and under this it says “Primary Academic Advisor”. To the far right it says “This Week’s Walk-In Hours”, under this it says “Office Hours: Friday 1:00 – 3:00 PM”, and under this it says “Walk-in Advising: Tuesday 1:00 – 3:00 PM”.
  5. Select Academic Advising and choose a reason from the list, and click Continue.A screenshot from the schedule appointment page. The academic advising tab is expanded with orange outline around it. More details in text above image.
    1. For group sessions, your advisor/instructor will need to communicate the appointment reason to select. If you do not select the correct reason, the group session will not display for you to register.
       
  6. On the next screen, there is a drop-down filter that allows you to select group advising sessions (if available) or individual advising sessions.Screenshot of the scheduling appointment page with a red box around the Group sessions only tab under “all session types”. More details in text above image.
    1. If you are trying to find a group session, you can select "Group sessions only". If the group session does not appear, refer to step 5a.
       
  7. Adjust the date range as needed to find days and times that work for your schedule, and then select a time from the list, and click Continue.A screenshot of calendar view and list of appointments for group sessions. More details above image.
    1. If you selected "All session types" you can tell the appointment is a group session if it has an icon of two people beside the time.A screenshot of a singular appointment slot with a red box around the two-people icon. More details above the image.
  8. On the next page, you can verify the details of your meeting and/or make adjustments to the duration, location, and reason (as needed) and add a brief description of why you want to meet.This is a screenshot of the summary page of an appointment with a red box around change duration, change location, change reason for visit, and add reason. More details in text above image.
  9. Click Confirm to finalize your meeting.
  10. You will get an email with the appointment details and the appointment will be listed on the Upcoming tab.

View Upcoming Appointments

  1. From the Starfish My Success Network page, select the navigation menu Blue square with three horizontal white lines. in the upper left corner of the screen.
  2. Then click Upcoming. On this page, you will see all your future appointments you have scheduled in Starfish.
    A screenshot of the upcoming page for appointments.

Canceling an Appointment

  1. In Starfish, click the navigation menu Blue square with three horizontal white lines. in the upper left corner of the screen.
  2. Click on Upcoming
    A screenshot of the navigation menu
  3. Locate the appointment you want to cancel and click on the ... at the bottom right of the box.    A screenshot of the upcoming page for appointments.
  4. A box will open; select Cancel appointment.
     A screenshot of the “more icon” clicked on the upcoming appointment showing the cancel appointment button.
  5. Another window will open allowing you to send a message detailing why you are canceling the appointment. Include any information you want and press the Cancel It button. A screenshot of the pop up to enter description of reason for cancelling. More details in text above image.

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