Department of International Hospitality and Service Innovation - 2017 | Saunders College of Business

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Faculty Scholarship 2017

Department of International Hospitality and Service Innovation

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Yu-Chin Hsieh

Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2017 Submissions

Published Conference Proceedings

Yuan, J., Hsieh, Y., Chen, H., & Li, R. (2017). Unique challenges to the "Asian-merican" dream: Stories of hospitality and tourism Asian women professors in the United States. Annual International Council for Hotel, Restaurant, Institutional Education Conference.

Harder, M., Zarban, A., Harness, A., & Hsieh, Y. (2017). American College Students' Perceptions of Saudi Arabia as a Travel Destination. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Redelo, J., & Hsieh, Y. (2017). Students' Perceived Barriers to Success in Online Courses.. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Redlo, J., & Hsieh, J. (2017). Students perceived features & barriers to success in online courses: A case study. 2017 Graduate Hospitality & Tourism Research Conference Proceedings.

Invited Keynote/Presentation

Redelo, J., & Hsieh, Y. (2017). Students' Perceived Barriers to Success in Online Courses.. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Yuan, J., Hsieh, Y., Chen, H., & Li, R. (2017). Unique challenges to the "Asian-merican" dream: Stories of hospitality and tourism Asian women professors in the United States. Annual International Council for Hotel, Restaurant, Institutional Education Conference.

Harder, M., Zarban, A., Harness, A., & Hsieh, Y. (2017). American College Students' Perceptions of Saudi Arabia as a Travel Destination. Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Invited Article/Publication

Sonmez, S., Apostolopoulos, Y., Lemke, M., Hsieh, Y., & Karwowski, W. (2017). Dynamic simulation modeling to advance immigrant worker health.. International Journal of Hospitality Management, 67. 95-105.

Hsieh, Y., Sonemz, S., Apostolopoulos, Y., & Kenneth, M. (2017). Perceived workplace mistreatment: Case of Latina hotel housekeepers. Work: A Journal of Prevention, Assessment & Rehabilitation . .

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Muhammet Kesgin

Associate Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2017 Submissions

Published Conference Proceedings

Pohland, L., & Kesgin, M. (2017). Value-based Pricing Analysis in the Hotel Market. 22nd Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Khaled, A., Kesgin, M., & Hancer, M. (2017). Guest Waiting Experience at Hotels: Evidence from Saudia Arabia. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

Invited Keynote/Presentation

Khaled, A., Hancer, M., & Kesgin, M. (2017). Guest Waiting Experience at Hotels: Evidence from Saudia Arabia. 21st Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

Pohland, L., & Kesgin, M. (2017). Value-Based Pricing Analysis in the Hotel Market. 22nd Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism.

Kesgin, M., & Pohland, L. (2017). Terrorism risk perceptions and international travel intentions. RIT 2017 Honors Research and Creativity Symposium.

Kesgin, M., & Pohland, L. (2017). Student Engagement" Developing Future Finance and Technology Leaders.. HFTP 65th Annual Convention. Hospitality Financial and Technology Professionals.

Invited Article/Publication

Lagiewski, R., & Kesgin, M. (2017). Designing and implementing digital visitor experiences in New York State: The case of the Finger Lakes Interactive Play (FLIP) project. Journal of Destination Marketing & Management 6. 118-126.

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Edwin Torres Areizaga

Department of International Hospitality and Service Innovation
Saunders College of Business

2017 Submissions

Full Length Book

(2017). Talent Management in Hospitality and Tourism. Okumus, F., Wei, W., Torres, E., Ozturk, A., & Gajjar, T.

Book Chapter

(2017). Technology and Talent Management. Talent Management in Hospitality and Tourism. Okumus, F., Wei, W., Torres, E., Ozturk, A., & Gajjar, T.

Invited Article/Publication

Torres, E., Van Niekerk, M., & Orlowski, M. (2017). Customer and employee incivility and its causal effects in the hospitality industry. Journal of Hospitality Marketing and Management 26. 48-66.

Torres, E., (2017). Online-to-offline interactions and online community life cycles: A longitudinal study of shared leisure activities. Leisure Science 42. 32-50.

Torres, E., Milman, A., & Park, S. (2017). Delighted or outraged? Uncovering key drivers of exceedingly positive and negative theme park guest experiences. Journal of Hospitality and Tourism Insights 1. 65-85.

Torres, E., & Mejia, C. (2017). Asynchronous video interviews in the hospitality industry: Considerations for virtual employee selection. International Journal of Hospitality Management, 61. 4-13.

Torres, E., Wei, W., & Hua, N. (2017). Towards understanding the effects of time and emotions on the vacation experience. Tousim Review 72. 357-374.

Torres, E., & Orlowski, M. (2017). Let's 'meetup' at the theme park. Journal of Vacation Marketing 23. 159-171.

Torres, E., Gregory, A., & Mejia, C. (2017). Interviews on Demand: A Case Study of the Implementation of Asynchronous Video Interviews. Sage Business Cases . .

Wei, W., Torres, E., & Hua, N. (2017). Improving consumer commitment through the integration of self-service technologies: a transcendent consumer experience perspective. International Journal of Hospitality Management, 59. 105-115.

Wei, W., Torres, E., & Hua, N. (2017). The power of self-service technologies in creating transcendent service experiences: The paradox of extrinsic attributes. International Journal of Contemporary Hospitality Management . .

Holm, M., Lugosi, P., Croes, R., & Torres, E. (2017). Risk-tourism, risk-taking and subjective well-being: A review and synthesis. Tourism Management 63. 115-122.

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