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Managed Print Services

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Informative message

We are excited to announce that starting November 10th RIT Procurement customer service will be transitioning to the RIT Service Center! The RSC is an efficient single point of contact for service requests and support.

Contact the RSC directly for:
  • Requests for new suppliers and help with Oracle Purchase Requisitions

How to access the RSC:
  • RSC self-service portal at help.rit.edu
  • Online Live Chat through the portal
  • Calling 585-475-5000

You will continue to receive the same EXCEPTIONAL customer service with this RSC and Procurement Services partnership!.

Dr. Destler's June 18 announcement

MPS Key Contact announcement

 

Managed Print Services, also known as MPS, is an initiative to centralize and optimize the management of printers, copiers, scanners, and fax machines with one supplier that specializes in document management.

 

Benefits of the project will include:

  • A proactive model, monitoring all networked devices and identifying issues and addressing them utilizing:
    • Dedicated Help Desk support
    • On-site support
    • Automated supply replenishment
    • A dedicated Account Operations Manager overseeing the delivery of these Services
  • Improved quality of services
  • Newer and more efficient technology
  • An environmentally friendly solution that reduces paper and energy consumption, greenhouse gas emissions and landfill waste
  • Reduced print output costs

 

Contact

Jennifer Fichtner
MPS Manager
(585)475-6803
Email: jsfpur@rit.edu

 

RIT Best Practices

FAQ

Product Brochures

Equipment Summary Matrix

MPS Progress Update