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Managed Print Services


Informative message

RIT Service Center (RSC)
The Controller’s Office partners with the RIT Service Center to provide excellent service to our customers. The RSC is a single point of contact for procurement service requests and its staff is prepared to provide support to and answer questions from staff, students and faculty.

If you have procurement questions or requests, please contact the RIT Service Center by:
Details about procurement questions or requests provided by the RIT Service Center can be found here.

Dr. Destler's June 18 announcement

MPS Key Contact announcement


Managed Print Services, also known as MPS, is an initiative to centralize and optimize the management of printers, copiers, scanners, and fax machines with one supplier that specializes in document management.


Benefits of the project will include:

  • A proactive model, monitoring all networked devices and identifying issues and addressing them utilizing:
    • Dedicated Help Desk support
    • On-site support
    • Automated supply replenishment
    • A dedicated Account Operations Manager overseeing the delivery of these Services
  • Improved quality of services
  • Newer and more efficient technology
  • An environmentally friendly solution that reduces paper and energy consumption, greenhouse gas emissions and landfill waste
  • Reduced print output costs



Jennifer Fichtner
MPS Manager


RIT Best Practices


Product Brochures

Equipment Summary Matrix

MPS Progress Update