PaymentWorks Guide for Suppliers
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- PaymentWorks Guide for Suppliers
Adding Users to My PaymentWorks Account
Additional users can be granted access to your PaymentWorks account. They are able to view and manage all account information using their own separate login. Once a new user has been added, they will receive an email with the necessary instructions.
1. Log in to PaymentWorks and click Account at the top of the screen
2. Click Manage Other Users from the navigation menu
3. This table displays the list of current users who have access to your account
4. Click the Add user button
5. Enter the appropriate user information into the fields provided
6. If the Forward Messages to Email checkbox is selected, any messages sent to the PaymentWorks account will also be emailed to this user
7. Click the Save button to grant this user access to your PaymentWorks account
Managing Remittance Addresses
Adding New or Additional Remittance Addresses
1. Log in to PaymentWorks and click Company Profile at the top of the screen
2. Click Remittance Addresses from the navigation menu
3. New or additional addresses can be created for your profile by clicking the Create New Address hyperlink
4. Once a new address is created, allow your customers to see this information by clicking the Share With Customers button
Updating of Deleting Remittance Addresses
1. Update an address by clicking the corresponding pencil icon (refer to the image on the following page)
2. Delete an address by clicking the corresponding x icon
Changing the Remittance Address for a Customer
1. Click the Related Customers button to view a list of customers associated with the address
2. A new screen appears with the list of customers that have access to your selected address (this can be switched by using the drop-down field at the top)
3. Click the Change Address hyperlink for a selected customer 4. The address associated with this customer can now be changed
Updating Bank Account Information
Adding a New Bank Account in PaymentWorks
1. Log in to PaymentWorks and click Company Profile at the top of the screen
2. Click Bank Accounts from the navigation menu
3. Click Add Account to begin the process of adding new banking information
4. You’ll need the following details when setting up a new bank account:
- Name associated with the account
- Account number and type
- Bank address and routing number
- Account verification file
5. When completing this workflow, select one or more remittance addresses to associate with the bank account
Changing the Remittance Addresses Associated with an Account
1. Log in to PaymentWorks and click Company Profile at the top of the screen
2. Click Bank Accounts from the navigation menu
3. Click the pencil icon next to the selected bank account to edit the details
4. Select one or more addresses that you would like to associate with this account
Updating Business Details and Tax Classification
Making Changes to Business Information
1. Log in to PaymentWorks and click Company Profile at the top of the screen
2. Select Business Details from the navigation menu
3. Your business information and tax classification can be updated by clicking the Edit button at the bottom of the screen
Making Changes to the New Vendor Registration Form
When joining PaymentWorks for the first time, you completed the New Vendor Registration form. In some circumstances, changes need to be made to this information after it’s been submitted. Follow the steps below to edit your registration details. Once any changes are made, they are re-submitted to RIT for approval.
1. Log in to PaymentWorks and click Connect at the top of the screen
2. Within the Customer Registrations section, find and click the RIT Registration row (the status for this registration may be listed as In Progress or Complete)
3. Your New Vendor Registration form appears and you can make changes to the following information:
- Supplier and tax categories
- Honorarium/Stipend designation
- Commodity and NAICS codes
- Purchase order details
- Insurance information
- Contact information
- Conflict of interest statements
- Banking details
4. Click the Submit button at the bottom of the form to send your requested changes to RIT for approval