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Location, Hours, and Appointments

The office is located on the mezzanine level of the Student Alumni Union. We are open all year around except for RIT holidays, Monday through Friday, 8:30 am - 4:30 pm. While ISS advisors are available Monday - Friday remotely, the office is physically open on Tuesdays, Wednesdays, and Thursdays.

Advisors are available to you via Zoom “walk-in hours” Monday through Friday 10:00am-12:00pm and 2:00pm-4:00pm. Please join us at or by phone at 646-558-8656 (please enter the meeting ID 446 908 886 followed by #).  Please note that there is a waiting room, so you will be able to enter as soon as we finish with the person ahead of you.

You may email the office at any time but please contact us just once and then give us three full business days to respond (although we strive to reply within the same day).

Our telephone number is:

Our complete mailing address is:
International Student Services
Rochester Institute of Technology
42 Lomb Memorial Drive
Rochester, NY 14623

Our email address is:


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