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Location, Hours, and Appointments

The office is located on the mezzanine level of the Student Alumni Union. We are open Monday through Friday all year around except for RIT holidays. ISS staff members are available between 9:00 a.m. and 4:00 p.m. During the pandemic, the best way to connect with an ISS advisor is through our Open Advising hours by Zoom.

Open Advising Hours by Zoom:
Mondays, Wednesdays, and Fridays from 2:00 pm to 4:00 pm
Tuesdays and Thursdays from 10:00 am to - 12:00 pm

Please join us at or by phone at 646-558-8656 (please enter the meeting ID 446 908 886 followed by #). Please note that there is a waiting room, so you will be able to enter as soon as we finish with the person ahead of you. We recommend using the Zoom app. If you join by phone, you cannot receive any waiting room updates. 

You may email the office at any time but please contact us just once and then give us three full business days to respond (although we strive to reply within the same day).

Our telephone number is:

Our complete mailing address is:
International Student Services
Rochester Institute of Technology
42 Lomb Memorial Drive
Rochester, NY 14623

Our email address is:


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