Trio wins best paper award

Neil Hair, executive director of the Innovative Learning Institute; Justin Pelletier, lecturer in the Department of Computing Security; and James Santa, adjunct faculty, won the Best Paper Award, Marketing of Higher Education Track, at the Academy of Marketing Conference 2019, held July 2-4 at Regents University in London, for their paper, “Modelling e-learner Satisfaction: The Role of Online Customer Experience.”