Support Services

Find the Support You Need

Sometimes life's challenges get in the way of your success in college. OCE compiled contact details for various on-campus and off-campus resources that are accessible to you. These resources can provide valuable support during difficult times.

Internal Support (On Campus)

RIT Public Safety
(24 hours a day, 7 days a week)
Emergency Calls: 585-475-3333
General Calls: 585-475-2853
Text: 585-205-8333



NTID Counseling & Academic Advising
(Confidential, Student)
Call: 585-475-6400


RIT Conduct Advocate Program
Call: 585-475-7668


RIT Counseling and Psychological Services (CaPS), including CARES
Call: 585-475-2261 (business hours)
Call: 855-436-1245 (after hours)


RIT Human Resources
Call: 585-475-2424
Fax: 585-475-7170


Office of Diversity and Inclusion
Call: 585-475-6546


RIT Ombuds Office
Call: 585-475-7200

RIT Red Folder
A resource available to faculty and staff with information on indicators of student distress and tips on how to help a distressed student.


RIT Student Government Office
Call: 585-475-4043


RIT Spirituality and Religious Life
Call: 585-475-5932


RIT Student Health Center
(Confidential, Student)
Call: 585-475-2255


External and Community Support (Off Campus)

Monroe County Sheriff’s Office
Call (585) 753-4178 or 911

Suicide and Crisis Lifeline
The 988 Suicide Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources.
Call: 988
Text: 988
For Deaf or hard of hearing:
Call: 988 Videophone
For TTY Users: Use your preferred relay service or dial 711 then 988

a program of Planned Parenthood of Central and Western New York, leads the community response to sexual violence through advocacy and education, by providing the safety, support, and validation that changes the lives of all those 24-HOUR HOTLINES

Monroe, Genesee, Livingston, Orleans, Wyoming Counties Call: 585-546-2777

Elsewhere in the U.S Call: 1-800-656-4673

is the nation’s largest anti-sexual violence organization. RAINN operates a 24/7, confidential, free, National Sexual Assault Hotline.

Call: 1-800-656-HOPE


NYS Police Sexual Assault Hotline

Call: 1-844-845-7269

Willow Domestic Violence Center
offers a 24/7 hotline for victims of domestic violence, concerned friends and family, and professionals within Monroe County. Services are free and confidential.

Call: 585-222-SAFE

National Domestic Violence Hotline
offers 24/7 access to support and resources specifically aimed at young adults.

Call: 1-800-799-SAFE (7233)
TTY: 1-800-787-3224
Text START to 88788

Business Hours (9 a.m. to 5 p.m., EST)
Call: 585-286-2713
24-Hour Hotline: 585-222-SAFE (7233)
24-Hour Text Line: 585-348-SAFE (7233)

National Deaf Domestic Violence Hotline
a partnership with Abused Deaf Women’s Advocacy Services (ADWAS), has advocates available 24/7 via TTY and to live chat with those affected by domestic violence who are Deaf or hard of hearing.

24-Hour Video Phone: 855-812-1001
Instant Messenger: DeafHotline

National Dating Abuse Hotline
offers 24/7 access to help and resources on healthy relationships, personal safety, and support.

Call: 1-866-331-9474
TTY: 1-866-331-8453

The Legal Aid Society of Rochester, New York
is a not-for-profit organization that provides direct civil legal services, including lay advocacy and related human services, to adults and children.

Call: 585-232-4090

is an organization that offers information and resources about financial abuse and how to recover from a financial abuse situation.

NY Crime Victims Legal Help
is an online resource that connects individuals who are victims of a crime with legal help on issues related to housing, family, employment, finances, and more.

Language Assistance and Accommodations

Hands signing help

RIT offers translation services through a third-party vendor. If you need language assistance, please contact OCE directly.

Call: (585) 475-4648

If you require accommodation due to a disability or need assistance to fully participate in any OCE process or service, including reporting, investigations, or Conflict of Interest and Commitment disclosure, please reach out to the relevant contact listed below.