Urgent maintenance incidents requiring an immediate response, such as a burst pipe or the loss of heat, should be phoned into FMS at (585) 475-2842.
If the request requires access to a restricted area such as a student's dorm room, you must tell us a time when our staff can gain entry.
Mold/mildew, repair, spill, stain, vacuum
Damage or stains
Garbage removal, other
Cigarette bins, dead animal, graffiti, leaves/brush, trash
Card swipe, closure, handicap buttons, hinge, broken locks, lost key
Loading dock, parking lot, roads, walkways
Exterior light out, interior light out, no power, misc/other
Entrapment, general repair
Alarm system, sprinkler system, supression system
Dusting, spills, tile repairs
Repairs (Not for Apartments, Residence Halls, or RIT Inn furniture)
Controls, general repair, noise, too hot, too cold
Chemical smells, natural gas, other, restrooms
Birds, bees, other, rodents, snakes
Drain backup, floor drains, no hot water, sinks, toilets, valves
General repair
Cooler/freezer, cooling table, general repair, ice machine
General
Drain backup, feminine products, fixture problem/leaks, odor, paper towels, sink...
Damaged Sign, missing sign
Building entrance, other, parking lot, road, steps/ramps, walkways
Stake out
Leak, pressure loss
Indoor general, indoor grafitti, outdoor
Masonry/reair, patch and paint
Ceiling, wall/foundation
Broken glass, broken hardware, broken shades, broken skylight, clean
