Work Orders

 

Urgent maintenance incidents requiring an immediate response, such as a burst pipe or the loss of heat, should be phoned into FMS at (585) 475-2842.

If the request requires access to a restricted area such as a student's dorm room, you must tell us a time when our staff can gain entry.

Common Work Orders

Carpet

Mold/mildew, repair, spill, stain, vacuum

Ceiling

Damage or stains

Cleanup - Indoor

Garbage removal, other

Cleanup - Outdoor

Cigarette bins, dead animal, graffiti, leaves/brush, trash 

Doors/Entries

Card swipe, closure, handicap buttons, hinge, broken locks, lost key

Drainage

Loading dock, parking lot, roads, walkways

Electrical

Exterior light out, interior light out, no power, misc/other

Elevators

Entrapment, general repair

Fire Protection

Alarm system, sprinkler system, supression system

Flooring

Dusting, spills, tile repairs

Furniture

Repairs (Not for Apartments, Residence Halls, or RIT Inn furniture)

Heating/Cooling

Controls, general repair, noise, too hot, too cold

Odor

Chemical smells, natural gas, other, restrooms

Pests

Birds, bees, other, rodents, snakes

Plumbing

Drain backup, floor drains, no hot water, sinks, toilets, valves

Pool/Fountains

General repair

Refrigeration

Cooler/freezer, cooling table, general repair, ice machine

Repair

General

Restrooms

Drain backup, feminine products, fixture problem/leaks, odor, paper towels, sink...

Signage

Damaged Sign, missing sign

Snow Removal

Building entrance, other, parking lot, road, steps/ramps, walkways

Stake Out

Stake out

Steam

Leak, pressure loss

Vandalism

Indoor general, indoor grafitti, outdoor

Wall

Masonry/reair, patch and paint

Water Leaks

Ceiling, wall/foundation

Window

Broken glass, broken hardware, broken shades, broken skylight, clean