Request A Service

Urgent Repairs

For urgent repairs, please contact the Facilities Management Help Desk by calling or texting 585-208-5978.

For after-hour urgent repairs, call Public Safety at 585-475-2853.

Work Order / Repair

Work Orders are used for requesting repair services to maintain everyday operations and reporting problems/issues with existing features and equipment. Examples of work orders include leaks, cleanups, and broken items; snow removal; plumbing, HVAC, electrical issues; general repairs. Work orders may also be submitted by texting “work order” to 585-475-FMS1(3671).

Check status of Work Order Request.


For production of signs only. Work with your Marketing Delegate for sign design.


Project requests are those that go beyond what is required to maintain the campus's everyday operations. Examples of project requests include:

  • Space Utilization Study: understand how much space you have and how much you need
  • Space Request: request for change in amount of space
  • Conceptual Planning: develop a project idea with documentation and budget pricing
  • Minor Carpentry: hanging and mounting
  • Technology: installation, addition, renovation, and/or removal of any A/V equipment
  • Furniture: installation, reconfiguration, or removal
  • Finishes: removal, replacement, or covering of existing finishes (paint, flooring, etc.)
  • Renovations and Alterations: add or remove an element or equipment; reconfiguration of space; change of occupancy / use of space
  • New Construction: building addition or new building

View All Projects

Housing Maintenance

FMS maintains:

Housing Facilities maintains: 

  • Residence Hall furniture, microfridge, tv's, and laundry machines
  • Global Village, Greek Circle, Perkins Green, Riverknoll, 175 Jefferson and University Commons
  • Submit a Request through Housing

RIT Inn:

The RIT Inn maintains all rooms at the RIT Inn. Submit maintenance requests by calling 585-359-1800 or email