RIT Hosts Filene Research Institute’s Consumer Financial Services Colloquium

Key speakers include Professor Robert Manning and Congressman Dennis Kucinich




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The future landscape of consumer financial services will be discussed by academics, practitioners and analysts, who will share their expertise with credit union executives in an all-day colloquium hosted by Rochester Institute of Technology.

Filene Research Institute’s Trends and Future Directions in Financial Services will examine the current economic environment, the impending arrival of a new political reality in Washington, and the entry of new competitors into the consumer financial services industry.

The event will be held from 8 a.m. to 4 p.m. on Thursday, Nov. 20, in RIT’s Lowenthal Building, room 1135—hosted by Credit Card Nation author Robert D. Manning, research professor and director of the Center for Consumer Financial Services at RIT’s E. Philip Saunders College of Business.

Guest speakers and topic highlights include:

  • 8:15-10 a.m.: Consumer-Led Recession: Macro-Economic Trends and the Challenges to Retail Banking with Robert Manning and Danny Schechter, television producer and filmmaker of Globalvision, New York City
  • 10:15 a.m. to noon: Future Trends in Consumer Financial Services: The “Wal-Mart Effect” of Non-Financial Services Companies with Bill Hampel, chief economist at Credit Union National Association (CUNA), Washington, D.C.; Kathleen Keest, senior policy counsel at the Center for Responsible Lending, Durham, N.C.; and Stephen LaGrou, RIT visiting lecturer in business legal studies
  • Noon to 1:15 p.m.: Congressman Dennis Kucinich (confirmed unless Congress goes into unplanned session)
  • 1:15 to 2:15 p.m.: Financial Services Product and Delivery Innovations: Balancing Profitability with Social Responsibility with panel moderator Denise Gabel, chief innovation officer, Filene Research, Madison, Wis.; Lois Kitsch, national field director at the National Credit Union Foundation, Washington, D.C.; and Robert Manning from RIT
  • 2:15 to 3:15 p.m.: Legal Ramifications of Current Lending Practices with Cindy Cooper, assistant corporation counsel, Department of Law, City of Buffalo
  • 3:15 to 4 p.m.: Open discussion-summary on macroeconomic trends, regulatory changes, competitive pressures, outreach strategies, consumer trends, new political realities, impending regulatory changes and the changing role of the media

For more information about the colloquium, contact Molly Weimer in RIT’s Saunders College of Business at (585) 475-4342.