Appointments and Hours

Schedule an Appointment

To schedule, change, or cancel an appointment:

  • Call our office at 585-475-2261
  • Send us a secure message on the RIT Wellness Portal and select “Counseling Services - for General Questions”

At this time, we are asking students to call ahead or send us a secure message on the RIT Wellness Portal before visiting our office so we can be prepared to assist you. Please indicate if you are in need of a confidential space to talk with a therapist and our Wellness Assistants can help you navigate your options.

A person holding a tablet that has the RIT Wellness Portal open on it.

Hours of Operation

Fall 2021

August 16 - December 15

Monday - Friday 8:30 a.m.-4-30 p.m.
CLOSED Wednesdays 11 a.m.-12 p.m.

Mental Health Emergencies

If you are in need of immediate help:

  • Call our office at 585-475-2261 during office hours
  • Call the 24-hour mental health line 24/7 at 1-855-436-1245
  • Use the Crisis Text Line 24/7: Text HOME to 741741

Please note that our office is closed on Wednesdays from 11 a.m.-12 p.m. for department staff meetings.

If you think that you or another person is in immediate risk or in danger:

  • If you are on campus, contact Public Safety by calling 585-475-3333 or texting 585-205-8333.
  • If you are off-campus, call 911 or go to the nearest emergency room.

NTID Counseling

Counseling and Psychological Services provides confidential and personalized services to meet the mental health needs of currently enrolled undergraduate and graduate deaf, hard-of- hearing and hearing students. Counseling and Psychological Services staff includes two full-time mental health providers serving NTID students through multiple forms of communication across all services. Learn more