After-Hours Mental Health Line:
National Suicide Hotline:
Crisis Text Line:
Text HOME to 741741
Schedule an Appointment
To schedule, change, or cancel an appointment:
Call our office at 585-475-2261
Send us a secure message on the RIT Wellness Portal and select “Counseling Services - for General Questions”
At this time, we are asking students to call ahead or send us a secure message on the RIT Wellness Portal before visiting our office so we can be prepared to assist you. Please indicate if you are in need of a confidential space to talk with a therapist and our Wellness Assistants can help you navigate your options.
Hours of Operation
January 10 - May 6
Monday - Friday
8:30 a.m.-4-30 p.m.
11 a.m.-12 p.m.
May 9 - August 21
Monday - Friday
9 a.m.-4 p.m.
After-Hours Care and Mental Health Emergencies
If you are experiencing a life-threatening mental health emergency or situation needing immediate response, the following emergency support resources are available:
Immediate Risk or Danger:
Call Public Safety at 585-475-3333
Text Public Safety at 585-205-8333
Go to the nearest emergency room
Immediate Mental Health Help (but no imminent danger):
Call Counseling and Psychological Services: 585-475-2261 (during office hours)
After-Hours Mental Health Line: 1-855-436-1245 (after-hours, 24/7)
National Suicide Hotline: 1-800-273-8255 (after-hours, 24/7)
Crisis Text Line: Text HOME to 741741 (after-hours, 24/7)
Please note: Our office is closed on Wednesdays from 11 a.m.-12 p.m. for department staff meetings. Additionally, if you are trying to reach the Counseling and Psychological Services staff and clinical providers, we will not be responsive to voicemail, email, or secure messages after-hours. Please refer to the resources above after-hours for immediate care.
Counseling and Psychological Services provides confidential and personalized services to meet the mental health needs of currently enrolled undergraduate and graduate deaf, hard-of- hearing and hearing students. Counseling and Psychological Services staff includes two full-time mental health providers serving NTID students through multiple forms of communication across all services. Learn more