Appointments and Hours

Counseling and Psychological Services staff includes two full-time mental health providers serving NTID students through multiple forms of communication across all CaPS services.

Schedule an Appointment

To schedule, change, or cancel an appointment:

  • Call our office at 585-475-2261
  • Send us a secure message on the RIT Wellness Portal and select “Counseling Services - for General Questions”

At this time, we are asking students to call ahead or send us a secure message on the RIT Wellness Portal before visiting our office so we can be prepared to assist you. Please indicate if you are in need of a confidential space to talk with a therapist and our Wellness Assistants can help you navigate your options.

A person holding a tablet that has the RIT Wellness Portal open on it.

Hours of Operation

Academic School Year

Monday - Friday 8:30 a.m. - 4:30 p.m.
CLOSED Wednesdays 11 a.m. - 12 p.m.

Mental Health Emergencies

If you are in need of immediate help:

  • Call our office at 585-475-2261 (Monday-Friday, 8:30 a.m.-4:30 p.m.)
  • Call the 24-hour mental health line 24/7 at 1-855-436-1245
  • Use the Crisis Text Line 24/7: Text HOME to 741741

Please note that our office is closed on Wednesdays from 11 a.m.-12 p.m. for department staff meetings.

If you think that you or another person is in immediate risk or in danger:

  • If you are on campus, contact Public Safety by calling 585-475-3333 or texting 585-205-8333.
  • If you are off-campus, call 911 or go to the nearest emergency room.

Returning for Services

If you have received counseling services from Counseling and Psychological Services in the past, either individual or group therapy, you can make a new appointment by calling us at 585-475-2261 or sending us a secure message on the RIT Wellness Portal. Please indicate that you have previously received services from Counseling and Psychological Services.

If your last visit was in a previous academic year, we will ask you to complete additional paperwork.

Counseling and Psychological Services Embedded Locations

Our embedded location providers will continue to serve in their locations via telemental health services. To contact an embedded provider, please send a secure message on the RIT Wellness Portal.

Counseling and Psychological Services - Main Office
August Center, 2100
Monday-Friday: 8:30 a.m.-4:30 p.m.

College of Art and Design
Gannett Hall, 1036
Tuesday and Thursday: 8:30 a.m.-4:30 p.m.
Wednesday: 8:30-11 a.m.

Golisano College of Computing and Information Sciences
Golisano Hall, 1575
Monday and Thursday: 8:30 a.m.-4:30 p.m.

College of Science
Orange Hall, 1305
Monday and Friday: 8:30 a.m.-4:30 p.m.
Wednesday: 1-5 p.m.

Kate Gleason College of Engineering
Gleason Hall, 2101
Tuesday: 8:30 a.m.-4:30 p.m.
Wednesday: 1-4:30 p.m.
Friday: 8:30 a.m.-4:30 p.m.

Multicultural Center for Academic Success
Student Alumni Union, 2300
Monday and Friday: 8:30 a.m.-4:30 p.m.

Student Health Center
August Center, 1132
Monday and Thursday: 9 a.m.-1 p.m.

Q Center
Student Alumni Union, A530
Tuesday, Wednesday, and Thursday: 8:30 a.m.-4:30 p.m.