Meet The Team

Provides leadership and direction of the operations and strategic planning initiatives for RIT’s housing system. Develops analytical support for business growth and development for RIT’s housing system.

Leads marketing, communication, and social media efforts for RIT Housing. Manages and edits website content, and coordinates events such as semester move-ins and move-outs, Admission open houses, pop-up events, housing fairs, and presentations. Oversees student ambassadors and provides support to the RIT Service Center with escalated issues.

Supports the assignment team in coordinating room change requests, spring and summer housing assignments, as well as managing early arrival and late departure processes, NTID assignment processes, Global Scholars, visiting guests, and ADA accommodations.

Manages roommate requests, the assignment of first-year students, and processes related to Special Interest, Greek, and Honors housing.

Oversees the assignment team and Senior Financial Assistant. Manages strategic plans for housing assignment processes and occupancy. Maintains myLife portal processes used by students to complete their housing business.

Oversees summer conference events and assignments. Supervises the Assistant Director of Communications and Customer Relations and the Housing Service Coordinator. Provides overall leadership to the front end of the department. Oversees the strategy, planning, and execution of the department’s overall customer experience. Metrics reporting.

Manages administrative processes and procedures related to RIT housing Billing. Responsible for updating our system in order to ensure proper charges for each semester/term.

Provides day to day support to the RIT Service Center and customer service experience as it relates to RIT Housing. Internally manages all level two ServiceNow tickets and creates and updates Housing knowledge base articles. U.S. Census Bureau liaison for department and is also responsible for management of the Under 18 Proxy forms and residency verifications.

Jeremy oversees budgeting, planning, implementation, and analysis of all Auxiliary Facilities operations. He serves on RIT's Critical Management Incident Team and the Emergency Operations Group.

Adrienne provides administrative support, oversees daily operations, and coordinates maintenance requests for Auxiliary Facilities. She also manages contractors and accounts receivable for apartments.

Katie is responsible for the operations within Residence Halls. She oversees inventory, key control, and life safety program systems in the apartments.

Jerry is the Project Manager for all of Auxiliary Facilities

Greg is responsible for the operations within Global Village residential and commercial areas. He oversees grounds maintenance and custodial for all properties, except for residence halls.

Greg is responsible for the operations within University Commons, Riverknoll, Perkins Green, 175 Jefferson Road. Greg is the Housing Facilities expert on pest control.

Becky is responsible for ensuring the department is in compliance regarding the development of departmental operational manuals, polices, procedures and staff training requirements. Becky is also responsible for receiving and ensuring the implementation of ADA housing requests.

Kimberly assists with administrative support for Auxiliary Facilities

Dave oversees OFPC yearly inspections, monthly fire, health and safety inspections and life safety initiatives within RIT Housing.

Jim performs monthly fire, health, and safety inspections and maintains all life safety equipment in RIT apartments. 

Robin performs monthly fire, health, and safety inspections and maintains all life safety equipment in RIT apartments. 

Zachary performs monthly fire, health, and safety inspections and maintains all life safety equipment in RIT apartments. 

Deanna is responsible for all keys and card access for RIT Housing. She coordinates lock changes and key core rotations. She assists with student room changes and assignments within the Residence Halls.

Arthur assists with access and key control in Auxiliary Facilities.

Frank oversees the purchasing, management, and distribution of the inventory and equipment needed to maintain RIT Housing operations and grounds. He assists with Residence Hall equipment.

Jessica assists with purchasing, management, and distribution of the inventory and equipment needed to maintain Auxiliary Facilities and grounds. 

Dan manages all RIT Auxiliary furniture and RIT Auxiliary laundry facilities, with the exception of the RIT Inn.

Dave assists all RIT Auxiliary furniture and RIT Auxiliary laundry facilities, with the exception of the RIT Inn.

Robert is responsible for the maintenance of University Commons.

Mike is responsible for the maintenance of University Commons.

Xavier is responsible for the maintenance of University Commons

Ezequiel is responsible for the maintenance of Greek Free Standing Housing

Mike assists with projects throughout RIT Housing and Auxiliary Services.

Giordo assists with projects throughout RIT Housing and Auxiliary Services.

Ed manages and maintains all painting projects for RIT Housing and assists with Auxiliary Services department painting projects.

Jamie is responsible for the maintenance of Riverknoll

Dennis oversees for the daily custodial needs within Global Village residential and commercial areas and Riverknoll common areas.

Dave assists in the daily custodial needs in Global Village residential and commercial common areas.

Nathan assists in the daily custodial needs in Global Village, which encompasses the residential and commercial common areas.

James assists in the daily custodial needs in Global Village, which includes the residential and common areas.

Luis is responsible for the daily custodial needs within Global Village residential and commercial areas and Riverknoll common areas.

Jasmine is responsible for the daily custodial needs within Global Village residential and commercial areas and Riverknoll common areas.

George is responsible for the maintenance of all RIT Housing grounds. He also assists with exterior projects.

Kenny assists with maintenance of all RIT Housing grounds. He also assists with exterior projects.