Meet The Team

Housing Team

Carla Dilella
Carla Dilella
Executive Director, RIT Housing

Provides leadership and direction of the operations and strategic planning initiatives for RIT’s housing system. Develops analytical support for business growth and development for RIT’s housing system.

Carla Dilella
Executive Director, RIT Housing
Jordan Gates
Jordan Gates
Assistant Director of Communications and Customer Relations

Manages RIT Housing’s marketing, communication, and social media plan as well as our website. Oversees front desk operations and student ambassadors.

Jordan Gates
Assistant Director of Communications and Customer Relations
Ali Inclema
Ali Inclema
Associate Director of RIT Housing

Responsible for the strategy, planning, and execution of the departments overall customer experience. Manages the department’s summer conference program, daily housing tours, open house events, move-in, and move-out. Oversees the Assistant Director and Housing Services Coordinator.

Ali Inclema
Associate Director of RIT Housing
Joanne Lindsey
Joanne Lindsey
Senior Assignment Coordinator

Manages roommate requests, the assignment of first-year students, and processes related to Special Interest, Greek, and Honors housing. Also responsible for the early arrival and late departure processes.

Joanne Lindsey
Senior Assignment Coordinator
Jessica Mallon
Jessica Mallon
Senior Associate Director of RIT Housing

Oversees the assignment team and Senior Financial Assistant. Manages strategic plans for housing assignment processes and occupancy. Maintains myLife portal processes used by students to complete their housing business.

Jessica Mallon
Senior Associate Director of RIT Housing
Ari Prokos
Ari Prokos
Assignment Coordinator

Assists the assignment team in processing and coordinating room change requests, spring assignments, summer term housing assignments, Global Scholar and visiting guest assignments. 

Ari Prokos
Assignment Coordinator
Cathy Rappazzo
Cathy Rappazzo
Senior Financial Assistant

Manages administrative processes and procedures related to RIT housing Billing. Responsible for updating our system in order to ensure proper charges for each semester/term.

Cathy Rappazzo
Senior Financial Assistant
Gail Shaughnessy
Gail Shaughnessy
Housing Service Coordinator

Provides day to day support to the RIT Service Center and customer service experience as it relates to RIT Housing. Internally manages all level two ServiceNow tickets and creates and updates Housing knowledge base articles. U.S. Census Bureau liaison for department and is also responsible for management of the Under 18 Proxy forms and residency verifications.

Gail Shaughnessy
Housing Service Coordinator

Facilities Team

Jeremy Babcock
Jeremy Babcock
Executive Director, Auxiliary Facilities

Jeremy oversees budgeting, planning, implementation, and analysis of all Housing Facilities operations. He serves on RIT's Critical Management Incident Team and the Emergency Operations Group.

Jeremy Babcock
Executive Director, Auxiliary Facilities
Adrienne Class
Adrienne Class
Assistant Director of Auxiliary Facilities

Adrienne provides administrative support, oversees daily operations, and coordinates maintenance requests for Housing Facilities. She also manages contractors and accounts receivable for apartments.

Adrienne Class
Assistant Director of Auxiliary Facilities
Katie Pastecki
Katie Pastecki
Associate Director, Auxiliary Facilities

Katie is responsible for the operations within Residence Halls. She oversees inventory, key control, and life safety program systems in the apartments.

Katie Pastecki
Associate Director, Auxiliary Facilities
Jerome Taroni
Jerome Taroni
Associate Director, Auxiliary Facilities

Jerry is responsible for the operations within University Commons, Riverknoll, Greek Circle,and Perkins Green. Jerry is the main point of contact for new project management.

Jerome Taroni
Associate Director, Auxiliary Facilities
Gregory Wiggins
Gregory Wiggins
Associate Director, Auxiliary Facilities

Greg is responsible for the operations within Global Village residential and commercial areas. He oversees grounds maintenance and custodial for all properties, except for residence halls.

Gregory Wiggins
Associate Director, Auxiliary Facilities
Gregory Vieira
Gregory Vieira
Supervisor of Special Projects

Greg oversees Special Projects and the maintenance at 175 Jefferson Road. Greg is the Housing Facilities expert on pest control.

Gregory Vieira
Supervisor of Special Projects
Rebecca Hicks
Rebecca Hicks
Compliance and Processes Coordinator

Becky is responsible for ensuring the department is in compliance regarding the development of departmental operational manuals, polices, procedures and staff training requirements. Becky is also responsible for receiving and ensuring the implementation of ADA housing requests.

Rebecca Hicks
Compliance and Processes Coordinator
David Strong
David Strong
Safety Systems Supervisor

Dave oversees OFPC yearly inspections, monthly fire, health and safety inspections and life safety initiatives within RIT Housing.

David Strong
Safety Systems Supervisor
James Nelson
James Nelson
Safety Systems Coordinator

Jim performs monthly fire, health, and safety inspections and maintains all life safety equipment in RIT apartments. He also assists with key and lock changes.

James Nelson
Safety Systems Coordinator
Robin Maloney
Robin Maloney
Safety Systems Assistant

Robin performs monthly fire, health, and safety inspections and maintains all life safety equipment in RIT apartments. He also assists with key and lock changes.

Robin Maloney
Safety Systems Assistant
Deanna Schulmerich
Deanna Schulmerich
Access and Key Control Supervisor

Deanna is responsible for all keys and card access for RIT Housing. She coordinates lock changes and key core rotations. She assists with student room changes and assignments within the Residence Halls.

Deanna Schulmerich
Access and Key Control Supervisor
Frank Davila
Frank Davila
Inventory and Purchasing Supervisor

Frank oversees the purchasing, management, and distribution of the inventory and equipment needed to maintain RIT Housing operations and grounds. He assists with Residence Hall equipment.

Frank Davila
Inventory and Purchasing Supervisor
Daniel Rutenber
Daniel Rutenber
Furniture Supervisor

Dan manages all RIT Housing furniture and RIT Housing laundry facilities, with the exception of the RIT Inn.

Daniel Rutenber
Furniture Supervisor
Ausberto Vargas
Ausberto Vargas
Maintenance Mechanic I

Ausberto is responsible for the maintenance of University Commons.

Ausberto Vargas
Maintenance Mechanic I
Robert Ruggles
Robert Ruggles
Maintenance Mechanic I

Robert is responsible for the maintenance of University Commons.

Robert Ruggles
Maintenance Mechanic I
Michael Marlowe
Michael Marlowe
Maintenance Mechanic I

Mike is responsible for the maintenance of University Commons.

Michael Marlowe
Maintenance Mechanic I
Xavier Johnson
Xavier Johnson
Maintenance Mechanic I

Xavier is responsible for the maintenance of Riverknoll.

Xavier Johnson
Maintenance Mechanic I
Michael Burt
Michael Burt
Special Projects Supervisor

Mike is responsible for the maintenance of Greek Free Standing, serves as the floating mechanic, and assists with projects throughout RIT Housing and Auxiliary Services.

Michael Burt
Special Projects Supervisor
Zachary Smith
Zachary Smith
Maintenance Mechanic I

Zachary is responsible for the maintenance of Perkins Greens.

Zachary Smith
Maintenance Mechanic I
Edward Locurcio
Edward Locurcio
Painter Mechanic

Ed manages and maintains all painting projects for RIT Housing and assists with Auxiliary Services department painting projects.

Edward Locurcio
Painter Mechanic
Dennis Smith
Dennis Smith
Custodial Mechanic Supervisor

Dennis is responsible for the daily custodial needs within Global Village residential and commercial areas and Riverknoll common areas.

Dennis Smith
Custodial Mechanic Supervisor
David D'Andrea
David D'Andrea
Custodial Facility Mechanic I

Dave assists in the daily custodial needs in Global Village residential and commercial common areas.

David D'Andrea
Custodial Facility Mechanic I
Nathan D'Andrea
Nathan D'Andrea
Custodial Facility Mechanic I

Nathan assists in the daily custodial needs in Global Village, which encompasses the residential and commercial common areas.

Nathan D'Andrea
Custodial Facility Mechanic I
James Barrett
James Barrett
Custodial Facility Mechanic I

James assists in the daily custodial needs in Global Village, which includes the residential and common areas.

James Barrett
Custodial Facility Mechanic I
George Wright
George Wright
Lead Grounds Mechanic

George is responsible for the maintenance of all RIT Housing grounds. He also assists with exterior projects.

George Wright
Lead Grounds Mechanic
Kenneth Mitchell
Kenneth Mitchell
Grounds Assistant

Kenny assists with maintenance of all RIT Housing grounds. He also assists with exterior projects.

Kenneth Mitchell
Grounds Assistant
Jamie Cheeseman
Jamie Cheeseman
Maintenance Mechanic I

Jamie is responsible for the maintenance of Greek Free Standing Housing.

Jamie Cheeseman
Maintenance Mechanic I