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How to Make an Appointment/Service Locations

Making an appointment:

There are three ways to make an appointment:

  • Walk in to the Counseling and Psychological Services office, located on the second floor of the August Center
  • Call us at 585-475-2261
  • Email us at caps@rit.edu (Only read during business hours)

At that time you will be offered the next available time and assigned to a service provider based on your availability. You will also be asked if you need to be seen immediately for an urgent matter.  


If you are in need of immediate help:

If you are in urgent need of immediate assistance, please let our front office staff know that you need to speak with someone immediately.

  • Urgent care providers are available Monday - Friday from 8:30 a.m. - 4:30 p.m.
  • You may also choose to call ahead before coming to our office. Our office number is 585-475-2261.

Please note that our office is closed on Wednesdays from 11 a.m. to noon for department staff meetings.

If you or another person is at risk of serious injury or death right now, call 911 or go to the nearest emergency room.

If you think that you or another person is at risk or in danger:

  • If you are on campus, call Public Safety 585-475-3333.
  • If you are off-campus, call 911.

Returning for Services?

If you have received counseling services from Counseling and Psychological Services in the past, either individual or group therapy, you can make a new appointment by emailing, walking in or calling us at 585-475-2261.  Please tell the receptionist that you have previously received services from Counseling and Psychological Services.

If your last visit was in a previous academic year, we will ask you to complete additional paperwork. 


Counseling and Psychological Services Locations

Counseling and Psychological Services - Main Office
August Center, 2100
Monday-Friday 8:30 a.m.-4:30 p.m.

College of Art and Design
Gannett Hall, 1036
Tuesday and Thursday 8:30 a.m.-4:30 p.m.
Wednesday 8:30-11 a.m.

College of Computing and Information Sciences
Golisano Hall, 1575
Monday and Thursday 8:30 a.m.-4:30 p.m.

College of Science
Orange Hall, 1305
Monday and Friday 8:30 a.m.-4:30 p.m.
Wednesday 1-5 p.m.

Kate Gleason College of Engineering
Gleason Hall, 2101
Tuesday 8:30 a.m.-4:30 p.m.
Wednesday 1-4:30 p.m.
Friday 8:30 a.m.-4:30 p.m.

Multicultural Center for Academic Success
Student Alumni Union, 2300
Monday and Friday 8:30 a.m.-4:30 p.m.

Student Health Center
August Center, 1132
Monday and Thursday 9 a.m.-1 p.m.

Q Center
Student Alumni Union, A530
Tuesday, Wednesday, and Thursday 8:30 a.m.-4:30 p.m.