Dan Jin
Assistant Professor, Hospitality and Tourism Management
Dan Jin
Assistant Professor, Hospitality and Tourism Management
Education
Ph.D. in Hospitality Management, University of South Carolina; M.S. in Hotel & Tourism Management, Purdue University
Bio
My research centers on the intersection of technology, workforce transformation, and consumer behavior in hospitality and service industries. The overarching goal of my work is to explore how technological innovations (AI, robots, and automation) influence human experience, leadership dynamics, and ethical consumption within service ecosystems.
Core Research Agenda
My core research agenda examines how service systems can be designed, led, and governed to balance technological advancement with human well-being, equity, and value creation.
Currently Teaching
Featured Work
Research Insights: In the valley of the uncanny
Dan Jin
Attraction to and fear of robots in the hospitality industry