Dan Jin
Assistant Professor
Dan Jin
Assistant Professor
Education
Ph.D. in Hospitality Management, University of South Carolina; M.S. in Hotel & Tourism Management, Purdue University
Bio
Dr. Jin is an Assistant Professor at the Saunders College of Business at the Rochester Institute of Technology. In hospitality, Dr. Jin examines how technologies such as AI and service robots, service design, leadership, and workplace structures influence employee well being, fairness perceptions, civility, and service performance in hotels and restaurants. In tourism, Dr. Jin investigates how cultural and sensory experiences in settings such as museums, wellness destinations, and digital livestream travel shape tourists’ identities, recovery, and behavioral intentions. Across these domains, Dr. Jin advances a cohesive research agenda that links service innovation to psychological well being, sustainable and mindful consumption, and more equitable hospitality and tourism systems.
Currently Teaching
Featured Work
In the Valley of the Uncanny
Dan Jin
Attraction to and fear of robots in the hospitality industry