Sorim Chung Headshot

Sorim Chung

Associate Professor

Department of MIS, Marketing, and Analytics
Saunders College of Business

Office Hours

FA25: Tuesday 11:30 AM-1:30 PM, 3:30-5:30 PM; Thursday 3:30-5 PM; and by appointment.

Dr. Chung will be teaching the following courses in Spring 2025–26. Please contact her if you have any questions:

  1. MKTG 230 SEC 1 at 11 am (Tue & Thu)
  2. MKTG 230 SEC 2 at 3:30 pm (Tue & Thu)
  3. MKTG 763 Buyer Behavior at 5:30 pm (Thu) 
Office Location
Office Mailing Address
Room 2329 Max Lowenthal Hall 107 Lomb Memorial Drive Rochester, NY 14623

Sorim Chung

Associate Professor

Department of MIS, Marketing, and Analytics
Saunders College of Business

Education

BJ, MA, University of Missouri, Columbia; MA, Ph.D., University of California, Riverside

Bio

Dr. Sorim Chung is an Associate Professor of Marketing (tenured). She earned her Ph.D. in Marketing from the University of California, Riverside School of Business, and holds both an M.A. and a B.J. (Bachelor of Journalism) in Advertising from the University of Missouri-Columbia School of Journalism.

Her research interests focus on technology-driven consumer behavior and inclusive marketing, particularly in the context of sensory perception. She has published several research articles in leading marketing journals such as Psychology and Marketing and International Journal of Advertising.

Dr. Chung brings over a decade of experience in the marketing industry, covering both the U.S. and Asia-Pacific regions. She was a marketing manager at Nike and BMG (Bertelsmann Music Group) and worked as an advertising account executive at Cheil Worldwide, a leading multinational advertising agency under the Samsung Group. 

Over the course of her career, Dr. Chung led the development and execution of more than 100 marketing campaigns, including several award-winning and digitally innovative initiatives. At Nike, she developed and executed marketing campaigns across all major product lines, from basketball and soccer to running and women’s products. She also played a key role in launching some of the brand’s earliest and most innovative digital initiatives. She successfully launched Nike’s first branded avatar store (highlighted in the Wall Street Journal), the brand’s first GPS-driven, real-time location-based mobile campaign, and its first snowboard campaign. She also established the brand's social media presence across major platforms. At BMG, in addition to her core marketing responsibilities, she joined the company’s first digital music business initiative, where she successfully led its inaugural secure digital music download service.

She brings expertise in both digital and traditional marketing, with a strong background in advertising, web/mobile marketing, brand management, product development, event and retail marketing, public relations, media planning, and market research. Additionally, she has extensive experience implementing and managing marketing analytics systems across diverse international markets.

 

Courses Taught

MKTG-230 Principles of Marketing

MKTG-370 Advertising and Promotion Management

MKTG-489 Integrated Brand Communications

MKTG 763 Buyer Behavior (MBA)        

Select Scholarship

Peer-Reviewed Publications

Chung & Brasel (2023), “Digital Claustrophobia: Affective Responses to Digital Design Decisions,” Computers in Human Behavior Reports (IF 4.9).

Chung (2023), “Interface Driven Customer Experience: Redefining User Interface (UI) Design Approaches for Automotive Infotainment System,” IEEE Consumer Electronics Magazine (IF 4.14)

Chung (2022), “The Effect of Claustrophobic Tendencies on Digital Spatial Preferences,” Frontiers in Psychology (IF 4.23)

Chung & Karampela (2021),”Investigating the Interplay of Device Type, Product Familiarity, and Shopping Motivations on the Accuracy of Product Size Estimations in E-Commerce Settings,” Psychology & Marketing (IF 8.9; ABS rating 3; RIT TOP)

Chung et al. (2021), “It Is Different than What I Saw Online: Negative Effects of Webrooming on Purchase Intentions,” Psychology & Marketing (IF 8.9; ABS rating 3; RIT TOP)

Chung & Hair (2021), “The Adverse Effects of Mobile Devices on Willingness to Donate and Online Fundraising Outcomes,” International Journal of Advertising (IF 6.2; ABS rating 2; RIT PREFERRED)

Chung et al. (2018), “Do Touch Interface Users Feel More Engaged? The Impact of Input Device Type on Online Shoppers’ Engagement, Affect, and Purchase Decisions,” Psychology & Marketing (IF 8.9; ABS rating 3; RIT TOP)

 

Select Awards

Best Ph.D. Graduate Award | U. of California, Riverside                          

New York Festivals Award | Nike Football campaign

New York Festivals Award | Nike Running campaign

New York Festivals Award | Nike homepage renewal

Just Do It Award | Nike Running campaign   

Just Do It Award | Digital marketing team development

Times Asia-Pacific Advertising Award | Silver | Nike Football campaign

Korea Advertising Award | Gold | Nike Football campaign                      

Korea Advertising Award | Bronze | Nike “Human Potential” campaign        

Currently Teaching

MKTG-230
3 Credits
An introduction to the field of marketing, stressing its role in the organization and society. Emphasis is on determining customer needs and wants and how the marketer can satisfy those needs through the controllable marketing variables of product, price, promotion and distribution.
MKTG-763
3 Credits
The course reviews the major theories that frame the understanding of both consumer (end-user) and business buying behavior. Topics include the buying decision process, the impact of emotion, product knowledge, and product involvement on purchasing decisions. In addition, behavioral, social and psychological perspectives will be discussed. All perspectives will be applied to designing marketing strategy.

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