Student Health Center FAQs

There are several ways to schedule appointments at the Student Health Center. Enter the RIT Wellness Portal and select appt scheduling or if what you need is not available or you are uncertain, select chat to text with one of our staff. Our staff are also ready to speak with you by phone at 585-475-2255. We do hold some appointments in reserve for urgent needs so please connect by phone or chat if you have an urgent need and can’t find a suitable appointment. Learn more about appointments and hours

As young adults, students are responsible for notifying family and friends regarding illness or injury. RIT staff work with students to involve their parents/guardians.

As an RIT student, you will work with the hospital to make a plan to communicate with your parents/family. Should you be involved in a life-threatening event, your parents/family will receive notification from the hospital and/or RIT. Now is a great time to have a conversation with your parents/family about how/when you will be in contact with them and what information they will be sharing.

The Student Health Center doesn’t administer allergy shots. We encourage students to connect with a local Allergy/Immunology practice if you need to continue injections.

RIT has a limited supply of medication for purchase if prescribed during a health center visit. You may also have your medications delivered to campus. Learn more about our medication services

RIT Dining has a Registered Dietitian (RD) on staff who supports students with food allergies or dietary restrictions to navigate on-campus dining. The Dining RD can also help set up special dietary accommodations necessary to meet students’ needs. Learn more 

The RIT Student Health Center Registered Dietitian provides Medical Nutrition Therapy for students who have a medical condition impacting their diet, for example, Type 2 Diabetes or Irritable Bowel Syndrome. Additionally, students can make a nutrition appointment with this RD or a Nutrition Educator if they have general nutrition questions and/or would like feedback on their current diet. To make an appointment, call 585-475-2255 or go to wellnessportal.rit.edu. Learn more about Nutrition Services at RIT

Students are responsible for notifying professors that they are unable to attend due to illness. For COVID-19 isolation, the secure message sent by the Student Health Center may be shared if documentation is needed. Faculty will work with each student to ensure academic continuity.


No, RIT does not require COVID-19 vaccination. RIT does strongly encourage students to stay up-to-date with COVID-19 immunizations and boosters.

Masking is now mandatory in the Student Health Center and we ask that you please bring a mask with you to your appointment due to increased illness in our community. 

Though not required on the rest of campus, RIT does encourage masking. Recognizing that some members of our community or their loved ones are more susceptible to severe illness, we strongly urge everyone to stay up-to-date with immunizations, boosters, and masks when appropriate or asked.

We will continue monitoring COVID-19 and other health concerns and update policies as appropriate.

Students who test positive for COVID-19 should report their results to the Student Health Center by completing the Positive COVID-19 Reporting form under my forms. The form requires an image of your positive test or other proof of testing. You will receive self-care instructions for isolation and will have access to telehealth and in-person student health services through the wellness portal. Currently, CDC and Monroe County Department of Public Health isolation is a minimum of five days, with day 0 as the day of symptom onset or positive test, whichever came first. Isolation may be longer if symptoms persist. Masking is recommended for an additional 5 days.

You may be evaluated for COVID-19 by Student Health Center staff if you are feeling ill or had a high-risk exposure. Students who are at risk for more severe illness should contact the Student Health Center or their private physician for consideration of anti-viral treatment. Telephone, secure messaging, or Chat are contact options for the RIT Student Health Center.

You should test for COVID-19 when there are any symptoms, even mild, that may be COVID-related, such as fever, headache, body aches, nausea, congestion, sore throat, or loss of smell. Wear a mask until you are feeling better and have two negative tests.

  • If positive, see above for reporting instructions.
  • If negative, retest in 48 hours even if you are feeling better.

Consider testing prior to any planned close contact with vulnerable, immune-compromised, individuals.

Students who are ill can contact a nurse through Chat and discuss whether to get tested in the Student Health Center.

Where you can buy COVID-19 tests:
COVID-19 tests are available for purchase at The Corner Store and Global Market on campus. Off-campus, COVID-19 tests are available at pharmacies including Wegmans, reachable by RIT Shuttle F. You may also check with your insurance company if they provide reimbursement for test purchases.

Where you can get free COVID-19 tests:
Beginning September 25, every U.S. household can again place an order to receive four free COVID-19 rapid tests delivered directly to their home. Please follow the website, www.covid.gov/tests, and fill out the necessary information to receive those tests. If you're living on campus, you can find your RIT address to have your tests sent to at www.rit.edu/studentcontact.

Ask a friend or roommate to pick up food and bring it back to the room OR order food for take-out. If you do need to go out and get food, wear a well-fitted mask and pick it up to bring back to your room. Once in a private space, take off your mask and eat.

If your roommate, friend, or close contact tests positive for COVID-19, you should:

  • Reduce the time you spend in close contact with them.
  • Everyone should wear a high quality mask e.g. KN95, 94 if you are in the same space together.
  • Monitor yourself for illness and test yourself if feeling ill (see FAQ regarding When should I test?).

Students may pick up KN95/KN94 masks at the Kate Gleason Residence Life desk or at the Campus Center desk while supplies last. These may also be purchased through Amazon and other mail-order vendors. Local pharmacies also stock masks available for purchase.

Fall 2023 Vaccines

  What are the options? Who is eligible? How well do they work? When should I get it?
Influenza A shot that targets 4 strains of seasonal flu 6 months and older Reduces the risk of going to the doctor by 53% October is ideal, as vaccine protection wanes over a season
COVID-19 Updated vaccine formula targeting XBB - an Omnicron subvariant

Options: Moderna and Pfizer (mRNA). Novavax (protein) available soon.
6 months and older Last year, the fall COVID-19 vaccine provided 40-60% additional effectiveness against severe disease Protection against severe disease: Get now/

Protection against infection: Best to get it right before a wave, which can be challenging to time

Recently infected? Wait at least 3-4 months

Source: Information from a chart created by Katelyn Jetelina, MPH PHD and Caitlin Rivers, MPH PHD.

Wastewater surveillance is an important tool to track the spread of COVID-19 and help predict a rise in cases within a community. Wastewater surveillance can detect the SARS-COV-2 virus in wastewater as many as three to seven days before we see increases in the percentage of people who test positive or are hospitalized with COVID-19. There are several wastewater treatment plants in Monroe County that participate in COVID-19 wastewater surveillance. More information on trends found at these plants and others around New York State can be found here.