BS, MS, Rochester Institute of Technology; Ph.D., Edinburgh Napier University (United Kingdom)
Rick Lagiewski is an Assistant Professor in the Department of International Hospitality and Service Innovation in the Saunders College of Business at Rochester Institute of Technology. He has been teaching Hospitality and Tourism related university course work for the past 25 years. His research has concentrated on diverse destination related development, marketing and management related themes. This has included work with the EastWest Institute on cross-border institution building for tourism in the Balkans. Also through a US Department of State fellowship, he studied privatization of the lodging sector in Croatia during their transition to a market economy. Additionally he worked on destination attraction marketing and promotion through gamification in New York State’s Path Through History tourism marketing program. Rick has lectured, taught and led study abroad programs in Costa Rica, Italy, Croatia, Kosovo, Dominican Republic, Peru and the United Arab Emirates. Most recently his work has focused on the role of the lodging sector in destination resilience during period of crisis with the American Hotel & Lodging Educational Foundation
In the News
May 29, 2023
2022-23 Saunders Faculty and Staff Go Above and Beyond
Saunders College of Business recognizes the accomplishments of its outstanding employees throughout the 2022-23 academic year.
June 22, 2022
2020-22 Saunders Faculty and Staff Go Above and Beyond
Saunders College of Business recognizes the accomplishments of its outstanding employees.
November 30, 2021
Saunders College of Business adds sports and entertainment management minor
Saunders College of Business will launch a new sports and entertainment management minor this spring. The minor will focus on the business and management of sports and entertainment organizations and provide students with applied skills in business strategy, analytics, customer service, negotiations, and event and venue management.
Research Insights: Hotels a Lifeline in Hurricanes
How do customers view service in a disaster?