Terms and Conditions for RIT Catering Express:
Advance Notice: We request 36 hours advance notice for RIT Catering Express orders (Monday orders should be requested the previous Friday by noon, Saturday orders should be requested the previous Thursday by noon). If you need a delivery with less lead time, please contact our office directly for assistance (firstname.lastname@example.org or 475 2346).
Handling Fee: A 12% handling fee applies to all RIT Catering Express orders.
Cancellations: Items cancelled or changed after the original placing of your request will be subject to all charges directly incurred in the preparation of your order.
On Campus Delivery: We will deliver to any location on campus that permits food, with an appropriate room reservation request in EMS. For events with no associated room reservation, we will deliver to your building lobby. In this case, it is your responsibility (or your representative's) to be at the delivery location to meet our staff person at the designated delivery time. We request a 15 minute delivery window.
Delivery Times: RIT Catering Express delivers Monday through Saturday, 8:00 am to 5:00 pm.
Clean Up: It is the customer's responsibility to clean up any food/beverage waste or containers at the conclusion of the event. Please leave your event space in the same state that you found it.
Billing: For internal groups, all charges are billed directly through the accounting department to the specified RIT account number. Alternatively, arrangements can be made to pay by Dining Department Card.
PLEASE NOTE: It is the customer's responsibility to observe safe food handling procedures and to ensure that food and beverage is maintained at the appropriate temperature. If food is not being consumed immediately, it is the customer's responsibility to provide a way to keep it at the appropriate temperature (e.g. ice, crock pot, etc.) Food that has been left out at room temperature for more than two hours should be disposed of promptly.
Terms and Conditions for RIT Catering:
Due to current COVID-19 regulations surrounding events with food, RIT Catering has very limited full service catering capabilities. Each event will be customized on a case by case basis to ensure adherence to the most up to date state and county mandates. Requests for full service catering should be made at least one month in advance to ensure adequate preparation time.
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