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FAQ

How do I schedule an appointment?

Appointments may be scheduled for any primary care visit including gynecologic care through wellness portal, telephone 585-475-2255 or in person. Psychiatric appointments require a referral and must be scheduled in person or by phone. 

When is the health center open?

Summer Hours: 8:00 a.m. - 4:30 p.m.

Academic School Year:

Monday through Thursday: 8:00 a.m. - 6:30 p.m.
         (4:30 p.m. to 6:30 p.m. limited services available)

Wednesday: Closed between 11:00 a.m. and 12:00 p.m.  
Friday: 8:00 a.m. to 4:30 p.m.

 

 

What do I do when the Student Health Center is closed?

Click here for this information.

What should I do in case of an urgency or emergency?

Click here for details on Urgencies & Emergencies.

What does the health services fee cover?

The health services fee covers your provider visits in the Health Center and Counseling & Psychological Services and in-house laboratory work.  There may be additional charges, payable at the time of the visit, for immunizations, orthopedic supplies (i.e. crutches, splints), and prescription medications purchased within the Health Center.  Lab work that is sent out or care provided outside of the August Center would be billed to your insurance company.  It is important to understand your coverage in the Rochester area.

The Health Center accepts payment in the form of cash, check, TigerBucks, Visa and MasterCard.  We are unable to place charges on your student account

What if I have not paid the health services fee?

Services offered by the RIT Student Health Center are available to all students. All students enrolled in 12 or more credit hours are charged a mandatory Health Fee each semester. Students enrolled in less than 12 credits and those on co-op are not billed automatically but may choose to pay the semester fee or a fee for service at each visit. 

The health fee covers unlimited office visits and many of the basic services students may need.  

Does the health center accept insurance?

The Student Health Center does not bill insurance companies directly for services provided. Students may obtain a receipt which can be submitted to their insurance company to request reimbursement. Students can print receipts from the wellness portal or to to the Student Health Center to have one printed.  Claim forms can be accessed from the Gallagher Student Health & Special Risk website.

For more information: http://www.rit.edu/studentaffairs/studenthealth/new-students/insurance 

How do I get the RIT sponsored insurance plan?

If your policy does not cover services provided in the Rochester area, we strongly urge you to consider purchasing the RIT sponsored plan, a Student Accident and Sickness Insurance program.

           

Questions about the policy, coverage or claims may be directed to:

               Gallagher Student Health & Special Risk
               500 Victory Road
               Quincy, MA 02171
               844-333-1464  (V)

               Email info@gallagherstudent.com
               www.gallagherstudent.com

 

                http://www.rit.edu/studentaffairs/studenthealth/new-students/insurance

Does the health center have medicines?

We stock a limited selection of commonly prescribed medications: antibiotics, birth control pills, and prescription skin creams. These need to be prescribed by a clinician in the SHC and are sold at cost to the student. The SHC does not have a full service pharmacy and cannot fill prescriptions written by clinicians outside the Center. 

For more information: http://www.rit.edu/studentaffairs/studenthealth/services/medication 

How do I get other prescriptions filled?

If a prescription medicine is recommended by a SHC clinician, students have the option to:

·         Purchase the medication in the SHC (if available)

·         Get the prescription from a local pharmacy of choice

·         Sign up for free delivery from Wegmans to the SHC

 

For more information: http://www.rit.edu/studentaffairs/studenthealth/services/medication

How do I sign up for the Wegmans delivery option for my prescriptions?

Students who choose to sign up for Wegmans delivery must complete an Authorization for Release of Information and New Student Registration form. Wegmans must also have a completed Credit Card Form on file.  Any provider can call, fax (585 424-7540) or e-prescribe to Wegmans, Hylan Drive. It is important to specify RIT delivery.

Wegmans Food Market (across from Marketplace Mall)

Address: 650 Hylan Drive

Phone #: (585) 424-7350

Wegmans Pharmacy Information

For more information: http://www.rit.edu/studentaffairs/studenthealth/services/medication

When does Wegmans deliver to the health center?

If you have previously signed up for Wegman's delivery, most medications ordered before 12 noon will be delivered around 3 p.m. the same day.  If you have not previously signed up with Wegmans, it take approximately 2 business days for delivery.  During breaks and summer delivery occurs once a week. 

For more information: http://www.rit.edu/studentaffairs/studenthealth/services/medication

What are the required immunizations to attend RIT?

All students born after 1/1/1957 and enrolled in 6 or more credit hours must comply with New York State and RIT immunization requirements. Students who do not comply are dis-enrolled from classes after a thirty day grace period.

New York State and RIT Requirements for Class Attendance

 

·         Proof of 2 MMR vaccines given after first birthday

·         Blood Titers for each disease may be submitted if MMR record not available

·         Meningococcal meningitis vaccine for all students under the age of 22 with last dose after age 16

·         Read and sign the meningococcal meningitis awareness form for all students age 22 and over

 

http://www.rit.edu/immunizations 

Do I need a physical to attend RIT?

A physical is not required to attend RIT, but you are required to fill out five electronic health forms and submit proof of required immunizations.  An annual physical exam and health history review with you primary care doctor is recommended. 

Electronic Health Forms – Required from ALL Students – must be submitted to the Student Health Center

·         Immunization Form and upload into the wellness portal immunization records.

·         Health History Form

·         TB Screening Form

·         Insurance

·        Treatment Authorization

Access the Student Health Center Portal  (rit.edu/immunize) and login with your RIT computer account to access the forms detailed above.

For more information: http://rit.edu/studentaffairs/studenthealth/new-students/immunizations 

How will I know if my documents were received?

You can go to the home page of the Student Health Center Portal where you will see a checklist of what has been completed.  Any item in red has not yet been completed.

 

http://www.rit.edu/studentaffairs/studenthealth/new-students/immunizations

Should I be tested for TB (Tuberculosis)?

All students are required to complete electronic TB Screening form.  Based on your responses, you may receive a TB Clinical Assessment form in your RIT email.  This should be completed before you arrive on campus.

How can I get my immunization records?

Your immunization records are available in the wellness portal.

  • Log into the wellness portal with your computer account name and password.
  • Click on the My Profile tab
  • select Immun. History 

 

Immunization records are kept in the record system for approximately 6 years. We highly recommend you keep a copy for your records.

If you are unable to get into the wellness portal; email us at studenthealth@rit.edu