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Neil Hair

Neil is the Executive Director of the Innovative Learning Institute (ILI) at RIT, where he heads RIT Online and the Teaching and Learning Services (TLS) divisions.

Prior to his role in academic leadership, Hair was an associate professor of marketing in the Saunders College of Business at RIT and area leader for marketing. He holds a number of institute awards for excellence in teaching, including the Eisenhart Award for Outstanding Teaching, Online Learning’s Exemplary Faculty Teaching Award, Richard and Virginia Provost’s Award for Excellence in Teaching, RIT Executive MBA Faculty Recognition Award, and the Saunders College of Business Alumni Outstanding Teaching Award.

Professionally he holds board positions on a number of for- and not-for-profit organizations; is a renowned expert in the field of social media marketing, relationship marketing, online customer experience, personal branding and virtual ethnographic practices; and is published in the Journal of Retailing and the International Journal of Management Reviews.

  • Chartered Marketer, Chartered Institute of Marketing
  • Fellow, Higher Education Academy
  • PhD, Marketing, Cranfield University
  • DIPM, Marketing, Chartered Institute of Marketing
  • MSc, International Marketing, Sheffield Hallam University
  • BSc, Business Administration, Cardiff University
Ian Webber

Ian is the Director of Teaching and Learning Services. In this role, Ian contributes to the strategic mission of ILI and manages the Instructional Technology, Academic Systems Support, Classroom Technology, and Online Student Experience teams within TLS. Ian also collaborates with faculty and staff to investigate and effectively integrate new and emerging technologies into online and campus courses. 

Ian brings more than 15 years of expertise in designing and implementing IT solutions for education, in creating interactive web-based applications, in managing classroom technology integration, and in streaming media.

  • MS, Information Technology, RIT
  • BA, Photography, RIT

Dawn Severson

Dawn, senior staff specialist, joined ILI in summer 2014. Dawn works closely with the executive director, assists in the planning and management of events, and performs a number of other administrative duties to help support the ILI.

  • BS, Applied Arts and Science, with concentrations in Human Resources and Business Administration, RIT

Sherry Clark

Sherry is the operations support supervisor for TLS. She runs the front desk area and supervises all front desk student employees. Sherry also schedules all lectures and special events in the six auditoriums on the academic side of campus and maintains financial records and chargebacks for TLS. Sherry has been at RIT since 1984.

Ken Kindler

Ken is the manager of Academic Technology Systems. He is responsible for operations, management, and technical support of the TLS-supported technologies. Ken has been with RIT since 1991 and has worked in a variety of capacities, including as a classroom instructional services supervisor and a manager of instructional services.

Christopher Williams

Chris is the Senior Systems Administrator for TLS. He is responsible for maintenance, support, and integration of the systems running the TLS Academic Technologies.  Chris started his career with RIT in 2006 as a Technical Support Assistant and moved into his current role in the summer of 2007.

  • BS, Applied Networking and Systems Administration, RIT
David Ziebarth

Dave is an academic technology support specialist working with such technologies as myCourses and Adobe Connect. Dave joined RIT in summer 2014. He previously worked at Allendale Columbia School and Eastman Kodak Company, where he provided direct technical support for faculty and customers.

Matt Nicosia

Matt is the supervisor of classroom technology operations for the ILI-TLS Classroom Support Group where he oversees the day-to-day support and maintenance of Registrar supported classrooms. Previously, Matt was the service manager for a local regional audiovisual design, installation, and service firm. He holds several industry certifications and has more than 15 years of experience in audiovisual technologies. Matt has been with RIT since fall 2011.

  • Certified Technology Specialist, InfoComm International
Scott Nost

Scott is a learning space designer and audiovisual systems engineer who has worked for RIT since 2008.

He assists project managers and project decision makers during facility renovations and new construction projects. His expertise is in integrating audiovisual technology into a physical space in ways that improve the teaching and learning experience for instructors and students.

Prior to 2008, Scott was a project manager and site foreman for a leading audiovisual integration company.

  • Certified Technology Specialist, InfoComm International
Aaron Roberts

Aaron is the manager of classroom technology operations for the ILI. He is responsible for managing the classroom technology support desk, designing and maintaining audiovisual installations across campus, and programming control systems.

Aaron holds numerous industry certifications and works with his peers to improve technology use in the classroom.

 

  • Certified Technology Specialist, InfoComm International
  • BS, Computer Science, RIT

Marty Golia

Marty is an instructional design researcher and consultant in TLS, working with faculty to develop classroom and online course designs and activities. His focus is on designing activities that enable students to work collaboratively and engage more deeply with content.

Before coming to RIT, Marty worked as an independent consultant, creating leadership development programs, educational programs, training courses, and competency models for organizations including Kodak, Bausch & Lomb, Seventh Generation, and RIT’s Center for Professional Development. He joined TLS in 2010.

  • BS, Communications, Syracuse University
Rebecca Johnson

Rebecca is an instructional design researcher and consultant with experience in online course development, digital communication tools, social media, web usability and content management, and assisting faculty with creating and revising course-level student learning outcomes.

Before joining TLS in August 2014, Rebecca worked as an instructional technologist at a large research university and was in charge of providing training on iPad integration, academic continuity, and assessment. Prior to that she was a writer and book and managing editor in trade and K-12 educational publishing.

  • MLIS, University of Alabama
  • BA, English, University of Iowa
Jeremiah Parry‑Hill

Jeremiah is the manager for instructional design in TLS.  He is responsible for the coordination and tracking of new online programs through the design and implementation process. He also tracks instructional design initiatives and projects.  With a background in human-computer interaction and accessibility technology, he is especially interested in improving the online course experience for all learners.

  • BS, Information Technology, RIT
Michael Starenko

Michael is an instructional design researcher and consultant for TLS. He has worked at RIT since 2003, supporting faculty and academic departments through consultations, workshops, conferences, webinars, learning communities, and publications. Michael’s areas of expertise include online education, learner-centered teaching, course redesign, and educational communication and media.

In addition to his work for TLS, he has taught a variety of face-to-face, blended, and online courses for the College of Imaging Arts and Sciences and the College of Applied Science and Technology.

Prior to joining TLS, Michael was editor of Afterimage: The Journal of Media Arts and Cultural Criticism. His publications include Reflections on Blended Learning, an anthology of writing by RIT faculty, and “Enhancing Student Interaction and Sustaining Faculty Instructional Innovations through Blended Learning,” a chapter in Blended Learning: Research Perspectives.

  • Certificate in Online Learning Leadership, Penn State University and the Online Learning Consortium
  • Certificate of Advanced Studies, Warner Graduate School of Education, University of Rochester
  • MA, Media Studies, University of Chicago
  • BA, Religion, Kalamazoo College

Graham Anthony

Graham is the Manager of Instructional Technologies and Media Development for TLS. He oversees the day to day work associated with the implementation and training associated with academic technologies, the development of video and interactive media, as well as many of the accessibility initiatives associated with online course materials. Prior to working for TLS he was a faculty member in the School of Media Sciences where he taught classes such as Information Architecture, Web Page Production I and II, and Digital Asset Management.

  • BS RIT Printing and Applied Computer Science 2005
  • MS RIT Human Computer Interaction 2015
Katie Bush

Katie joined TLS in 2017 as an instructional technologist and is currently working on edX initiatives for RIT. Prior to joining TLS, Katie was an instructional faculty member in RIT's School of Individualized Study. She has experience in communications, instructional design and training, accessibility, and usability.

  • MS, Professional Studies (concentrations in Instructional Design and Human-Computer Interaction), RIT
  • BS, English, SUNY Brockport
Chris Hodge

Chris is a multimedia developer for TLS. He is responsible for working with faculty on creating and managing video, audio, and interactive media assets for academic and instructional use, as well as facilitating academic captioning and transcription services. Chris has been with RIT and the ILI since 2013.

Joe Janasiewicz

Joe joined RIT as the Video Media Specialist in early 2017 and will be working within the department to produce high quality video and media assets for academic and instructional use.
 
Prior to RIT, Joe spent a decade specializing in lighting and cinematography for the New York City film industry, working on commercials, TV shows and feature films. In addition to set work, Joe was a Technical Assistant at the New York Film Academy, working directly with faculty and students to facilitate classroom demonstrations and administer hands on technical training.
 

  • BFA, Film & Video, Five Towns College, 2009
Clara Riedlinger

Clara joined TLS in January 2017 as the media production technician. A recent graduate of the Maryland Institute College of Art, Clara earned her BFA in Film & Video. She focuses primarily on documentary filmmaking, audio engineering, and video archiving.

  • BFA, Film & Video, Maryland Institute College of Art
Joe Zelazny

Joe is an instructional technologist for TLS, providing support to faculty on all TLS-supported technologies. He also helps to develop and implement face-to-face events and online tutorials for faculty. Before coming to RIT in 2012, Joe was an internal consultant/educator for the healthcare industry.

  • BA, English, SUNY-Geneseo

Hours of Operation

Mon - Thurs: 7:30am - 10:00pm
Friday: 7:30am - 5:00pm
Saturday: 11:00am - 4:00pm
Holiday hours

Location

The Wallace Library
Room A-600
90 Lomb Memorial Drive
Rochester, NY 14623

Contact Info

Phone: +1 585.475.2551
Email: tlsupport@rit.edu

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