Yu-Chin (Jerrie) Hsieh is a Professor at the Saunders College of Business at the Rochester Institute of Technology. Her research focuses on enhancing the health and wellness of hospitality employees, with the ultimate goal of improving operational performance and industry productivity. She has an extensive publication record that encompasses research into the work-life balance of hospitality employees and bed & breakfast innkeepers, an examination of work conditions, efforts to improve occupational health for hotel housekeepers, and the identification of interventions to reduce the physical discomfort induced by their cleaning work. She also serves on the Editorial Board of the Asia Pacific Journal of Tourism Research. Prior to joining academia, she worked for several 5-star hotels, where she was involved in hotel development projects, employee training, and the management of front office and hotel VIP services.